Yes, you can easily forward calls from your regular cell phone number, home phone, office, etc. to your OneSimCard phone while you're abroad!

Your OneSimCard international SIM card comes with both a European and U.S. number. To forward your regular U.S. numbers to the SIM, just set them to forward to the U.S. number that's included with your SIM card.

You can also order unlimited Personal Extra Numbers (PEN) - Local or Toll Free - in many different countries, including USA, Canada, UK, France, Italy and Spain. For example, if you work or live in the UK and want to keep receiving calls made to your regular UK numbers, just add a UK PEN to your SIM card and set up call forwarding to that new number.

Calls received through a PEN will be charged an additional 20c/min to the incoming rate of the country you are in. The exception is calls received through a UK-Mobile PEN which is only charged an additional 25c per call.

Please Note: Your subscription to a Personal Extra Number starts the moment your order is shipped. If you do not need your PEN to be active right away, you can always wait and order a PEN later at any time by logging in to your account.

Different carriers use different ways of programming call forwarding. Below are instructions to setup call forwarding with various US wireless carriers. We urge you to test the call forwarding a few days prior to your trip, and to call your US wireless carrier for assistance if needed.

Alltel, Sprint PCS, Verizon Wireless, Nextel, Cricket Wireless

To activate Call Forwarding:

0. Press *72 on your cellular phone.
0. Enter your ten-digit Second Personal OneSimCard phone number (area code + telephone number).
0. Press OK/Send (a tone will confirm that Call Forwarding is active).

To deactivate Call Forwarding:

0. Enter *720 on your cellular phone.
0. Press OK/Send (a tone will confirm the deactivation).

T-Mobile and AT&T Wireless GSM phones

To activate Call Forwarding:

0. Press *21* on your cellular phone.
0. Enter your ten-digit Second Personal OneSimCard phone number (area code + telephone number) followed by the # key.

To deactivate Call Forwarding:

0. Enter #21# on your cellular phone.
0. Press OK/Send.

Please note that Sprint and Nextel may charge an extra 20c/min on forwarded calls.

Yes, you can easily forward calls from your regular cell phone number, home phone, office, etc. to your OneSimCard phone while you're abroad!

Your OneSimCard international SIM card comes with both a European and U.S. number. To forward your regular U.S. numbers to the SIM, just set them to forward to the U.S. number that's included with your SIM card.

You can also order unlimited Personal Extra Numbers (PEN) - Local or Toll Free - in many different countries, including USA, Canada, UK, France, Italy and Spain. For example, if you work or live in the UK and want to keep receiving calls made to your regular UK numbers, just add a UK PEN to your SIM card and set up call forwarding to that new number.

Calls received through a PEN will be charged an additional 20c/min to the incoming rate of the country you are in. The exception is calls received through a UK-Mobile PEN which is only charged an additional 25c per call.

Please Note: Your subscription to a Personal Extra Number starts the moment your order is shipped. If you do not need your PEN to be active right away, you can always wait and order a PEN later at any time by logging in to your account.

Different carriers use different ways of programming call forwarding. Below are instructions to setup call forwarding with various US wireless carriers. We urge you to test the call forwarding a few days prior to your trip, and to call your US wireless carrier for assistance if needed.

Alltel, Sprint PCS, Verizon Wireless, Nextel, Cricket Wireless

To activate Call Forwarding:

0. Press *72 on your cellular phone.
0. Enter your ten-digit Second Personal OneSimCard phone number (area code + telephone number).
0. Press OK/Send (a tone will confirm that Call Forwarding is active).

To deactivate Call Forwarding:

0. Enter *720 on your cellular phone.
0. Press OK/Send (a tone will confirm the deactivation).

T-Mobile and AT&T Wireless GSM phones

To activate Call Forwarding:

0. Press *21* on your cellular phone.
0. Enter your ten-digit Second Personal OneSimCard phone number (area code + telephone number) followed by the # key.

To deactivate Call Forwarding:

0. Enter #21# on your cellular phone.
0. Press OK/Send.

Please note that Sprint and Nextel may charge an extra 20c/min on forwarded calls.

1. Activate your SIM card(s) (you should wait to activate until after you receive the package)
2. Once the SIM is activated, you can set up the PEN. You will see the link on the screen in the Recharge Menu. The PEN activation is done instantly.

Yes! We currently offer Data Packages for Europe (EU countries).

There are two Data Packages available:

1) 200 MB for $49.95 (only $0.25 per MB)

2) 500 MB for $99.95 (only $0.20 per MB)

Data Packages are valid for 30 days after activation and if used up within 30 days, a new Data Package can be purchased again immediately.

Data Packages apply when roaming in the following countries:

Aland Islands, Austria, Azores, Belgium, Bulgaria, Canary Islands, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Guadeloupe, Guernsey, Hungary, Iceland, Ireland, Isle of Man, Italy, Jersey, Latvia, Lithuania, Luxembourg, Malta, Martinique, Netherlands, Norway, Poland, Portugal, Romania, San Marino, Slovakia, Slovenia, Spain, Svalbard, Sweden and UK.

To activate a Data Package for Europe, log in to your OneSimCard account and go to the My SIM Cards menu. Scroll down to the the Discount Package section, select the package and click Activate. The cost of the package will be deducted from the SIM card balance. If there is not enough money on the SIM, you will need to add funds before you will be able to activate the package.

You can also schedule a Data Package to activate on a future date, as well as set up automatic extension of the Data Package beyond the first 30 days.

PLEASE NOTE:

• Once you activate a Data Package, the amount charged is not refundable.
• If you do not use up the 200MB or 500MB of data within the 30-day period, the remaining amount will be lost.
• After the Data Package expires, i.e. the 30-day period ends or you use up your 200MB or 500MB of data, you will be charged the standard data rate in that country unless you activate a new Data Package.
• If this is your first data session and you have not already used up the "free 5 MB of data in Europe" promotion and activate the monthly data package, you will first receive the free 5MB before the the monthly data package becomes available.
• Data will be charged in 100kB increments instead of the usual 10kB increments.

SPECIAL OFFER! All new customers get the first 5MB of data usage FREE in most of Europe through the end of 2013! Offer is valid for all new and current customers who have not already received their 5MB of free data. Free data will be charged in 100kB increments instead of the usual 10kB increments. For Android phones, you may need to reboot your phone after the free 5MB data is used up. The full list of applicable countries is as follows: Austria, Azores, Belgium, Canary Islands, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Guernsey, Hungary, Iceland, Ireland, Isle of Man, Italy, Jersey, Latvia, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Norway, Poland, Portugal, Romania, San Marino, Slovakia, Slovenia, Spain, Sweden, Turkey, U.K. and Vatican City.

Standard data rates are located (where available) on the roaming network table for each country here.

Through a unique partnership with Skype, your primary OneSimCard number (+372) can be called free of charge for any Skype user! (requires activation and special dialing instructions, see below)

HOW: When the feature is activated, Skype users can call OneSimCard numbers for free by using a special dialing format +372800XXXXXXXX, where XXXXXXXX is the rest of the OneSimCard phone number after 372. For example, a OneSimCard user with the phone number +37212345678 should be called through Skype by dialing +37280012345678.

TO ACTIVATE: Log in to your OneSimCard account and go to the My SIM Cards menu. Scroll down to where it says "Incoming Skype Calls" and click Enable to activate this option.

COST: The call is free for the Skype user. The cost of receiving the Skype call is the same as receiving a call through a Personal Extra Number (PEN), i.e. the regular incoming call rate in the country you are in plus 20c/min. In countries with free incoming calls, like Italy or Japan, the cost will be just 20c/min.

PLEASE NOTE:

• The incoming call from Skype will usually display on your caller ID as +372800, however there is a chance it could display a different number.
• When dialing in Skype Dial Pad, if Skype user chooses the Estonian country code in the menu then they should just dial 800XXXXXXXX because the +372 is added automatically.
• If the Skype user dials you without entering the 800 code after the 372 (e.g. +37212345678), they will pay with Skype credit for a call to an Estonian mobile number and you will be charged the regular incoming call rate.
• If the “free calls to OneSimCard from Skype” option is not activated for a particular OneSimCard number, when a Skype user dials +372800XXXXXXXX they will hear an automatic message: “The mobile phone is either switched off or out of coverage area.”

Yes. Your OneSimCard mobile number can be forwarded to almost any other number around the world! It's 100% free to forward your OneSimCard phone number to many countries, including to U.S. or Canadian numbers. Forwarding to some countries, as well as to satellite phones, will carry a forwarding charge as listed in the Rates & Coverage page on OneSimCard.com. There are a few exceptions where calls can not be forwarded to certain numbers.

To enable/disable call forwarding from your online account:

Log in at OneSimCard.com and go to the My SIM Cards menu. Select your SIM card number and enable/disable Call Forwarding on this screen.

To enable/disable call forwarding from your phone:

Dial *146*081*XXXXXXXXXXXXX# and press Send/Talk (where XXXXXXXXXXXXX is the forward-to number in international format: 00+countrycode+number)

Newer SIM cards use *81* instead of *081*

Example: to forward to U.S. number 1-617-555-1212, dial *146*081*0016175551212# and press Send/Talk.

If you get an "Unkown Format?" message, dial *146*81*0016175551212#

To disable call forwarding, dial *146*080# and press Send/Talk. If you get an "Unknown Format?" message dial *146*80# and press Send/Talk.

Normally, when you make a call with OneSimCard the phone will ring back within a few seconds after dialing and you will then get connected. You can eliminate this callback if you have a smarphone running Android, Symbian, Windows Mobile 5/6 or a jailbroken iPhone by downloading and installing our OneSimCard Direct mobile app. Alternatively, you can purchase our Global Dual SIM Quad-Band GSM Unlocked International Cell Phone which has built-in software that automatically removes the callback.

For phones using Android OS:

• Download and install directly from Google Play
• or download OneSimCard Direct App to your computer first and then install it on your Android.
• or download and install OneSimCard Direct App when logged directly from your Android phone.
• Instructions for installing application on Android phone.

OneSimCard Direct allows you to hide the callback and makes it easier to make a call directly from your phone's address book.

For iPhones (requires iOS 4.0 or higher):

OneSimCard Direct App is available only for jail-broken iPhones running OS 4.0 or higher. If you have one you can download OneSimCard Direct app from Cydia.

For phones using Symbian OS:

http://www.onesimcard.com/doc/OneSimCardDirect_Symbian.zip

For phones using Windows Mobile 5 or 6 OS:
(NOT working with Windows Mobile 7)

http://www.onesimcard.com/doc/OneSimCardDirect_WM.zip

Once the application is installed on your phone, please run it once and then turn your phone off and back on. You will then be able to dial without receiving the callback.