When I try to make a call, I get a message 'Call is modified and cannot be made'. What does that mean?
Some phone models do not allow direct dialing with OneSimCard.
To get around this problem, you should try either of these methods:
Locate the OneSimCard menu on your phone. (Some phones have it in Applications.) Make a call using menu 'Call'.
You can also make a call by dialing directly *146*00 Country Code Number# For example, to make a call to the USA, you would dial *146*0016173138888# (do not forget to hit pound at the end of the number)
* is a star character located on the keypad
Other examples of how to use th *146 dialing prefix if necessary:
To check your balance dial *146*099 and press the TALK (or SEND) button
To add funds dial *146*098XXXX*ZZ and press the TALK (or SEND) button, where XXXX - 4 last digit of your credit card on file, ZZ - Recharge amount
You need to press * on your phone in the above dialing sequences (it is a star character located on the keypad)
Activation of voice mail *146*091 and press the TALK (or SEND) button
Deactivation of voice mail *146*090 and press the TALK (or SEND) button
Check number of messages in Voice Mail *146*094 and press the TALK (or SEND) button
To listen to voice mail *146*095 and press the TALK (or SEND) button
The prefix *146* can be used from any phone. However, most phones do not require it.
It is possible to make almost any phone entirely compatible so you can call directly without using OneSimCard menu or *146* by following these simple programming instructions below.
How to activate compatibility mode:
Open "OneSimCard" menu
Select "Settings"
Agree with message by pressing "Yes"
Dial digits "1101" and select "OK" (Screen will show "CC OptionX: ON" message)
Bear in mind that if your powered the phone down and removed and reinstall the battery, you will beed to go through this programming again.
When dialed directly, some Nokia and other phones can display message: "Call is not allowed" or "Call is barred". Just ignore this message and wait for the ring-back for 10 seconds or so.
If your phone is built on Android, Symbian or WM5 or WM6 operational systems, you can download an application that will remove the callback ring completely called OneSimCard Direct. You can download it here:
There is no OneSimCard Menu (SIM Toolkit) in my Android phone. How can I fix this?
Some recent Android upgrades to versions 4.2.1 and 4.2.2 have a bug causing the OneSimCard Menu, labeled as SIM Toolkit, to be disabled.
If you do not see the SIM Toolkit app in your Android phone, please try doing the following:
Go to Settings>Security>Setup SIM Card Lock>Lock SIM Card. It will ask for the default SIM PIN. Enter 0000. Power off the phone and turn it back on. The SIM Toolkit app will then become available, though it might take 1-2 minutes for the phone to display it.
Once you have access to the SIM Toolkit, select it, scroll down to Settings, enter 1101 and press confirm. Your phone will now be able to dial normally.
I have a Samsung phone. When I dial following your instructions it does not work. What's wrong?
Some phones such as Samsung and some other brands require dialing a specific prefix 146 in front of the dialed string when used with a OneSimCard.
For example, calling to USA: Dial *146*0016175551212# and press the TALK (or SEND) button
* is a star character located on the keypad
To check your balance dial *146*099 and press the TALK (or SEND) button
To add funds dial *146*098XXXX*ZZ and press the TALK (or SEND) button, where XXXX - 4 last digit of your credit card on file, ZZ - Recharge amount
You need to press * on your phone in the above dialing sequences
Activation of voice mail *146*091 and press the TALK (or SEND) button
Deactivation of voice mail *146*090 and press the TALK (or SEND) button
Check number of messages in Voice Mail *146*094 and press the TALK (or SEND) button
To listen to voice mail *146*095 and press the TALK (or SEND) button
The sequence *146* can be used from any phone. However, most phones do not require it.
It is possible to make almost any phone entirely compatible, so you can call directly without using OneSimCard menu or *146* by following these simple programming instructions below.
How to activate compatibility mode:
Open "OneSimCard" menu
Select "Settings"
Agree with message by pressing "Yes"
Dial digits "1101" and select "OK" (Screen will show "CC OptionX: ON" message)
Bear in mind that if you have powered your telephone down, and have removed and reinstalled the battery, you will need to follow the programming steps outlined above, again.
How to deactivate compatibility mode - this is necessary if you move the OneSimCard to another phone model other than Samsung:
Open "OneSimCard" menu
Select "Settings"
Agree with message by pressing "Yes"
Dial digits "1102" and select "OK" (Screen will show "CC OptionX: OFF" message)
There is no OneSimCard Menu (SIM Toolkit) in my Android phone. How can I fix this?
Some recent Android upgrades to versions 4.2.1 and 4.2.2 have a bug causing the OneSimCard Menu, labeled as SIM Toolkit, to be disabled.
If you do not see the SIM Toolkit app in your Android phone, please try doing the following:
Go to Settings>Security>Setup SIM Card Lock>Lock SIM Card. It will ask for the default SIM PIN. Enter 0000. Power off the phone and turn it back on. The SIM Toolkit app will then become available, though it might take 1-2 minutes for the phone to display it.
Once you have access to the SIM Toolkit, select it, scroll down to Settings, enter 1101 and press confirm. Your phone will now be able to dial normally.
When I dial following your instructions it does not work. What's wrong?
Some phones, such as Samsung, some Motorola, Android and some Apple iPhones, require special dialing instructions or simple OneSimCard settings menu changes in order to make calls.
It is possible to make almost any phone entirely compatible, so you can call directly without using the OneSimCard menu or *146* by following these simple programming instructions below.
How to activate compatibility mode:
Open "OneSimCard" menu
Select "Settings"
Agree with message by pressing "Yes"
Dial digits "1101" and select "OK" (Screen will show "CC OptionX: ON" message)
Bear in mind that if you have powered your telephone down, and have removed and reinstalled the battery, you will need to follow the programming steps outlined above, again.
How to deactivate compatibility mode - this might be necessary if you move the OneSimCard to another phone model:
Open "OneSimCard" menu
Select "Settings"
Agree with message by pressing "Yes"
Dial digits "1102" and select "OK" (Screen will show "CC OptionX: OFF" message)
One other solution is to dial a specific prefix *146 in front of the dialed string when used with a OneSimCard.
For example, calling to USA: Dial *146*0016175551212# and press the TALK (or SEND) button
* is a star character located on the keypad
To check your balance dial *146*099 and press the TALK (or SEND) button
To add funds dial *146*098XXXX*ZZ and press the TALK (or SEND) button, where XXXX - 4 last digit of your credit card on file, ZZ - Recharge amount
You need to press * on your phone in the above dialing sequences
Activation of voice mail *146*091 and press the TALK (or SEND) button
Deactivation of voice mail *146*090 and press the TALK (or SEND) button
Check number of messages in Voice Mail *146*094 and press the TALK (or SEND) button
To listen to voice mail *146*095 and press the TALK (or SEND) button
The sequence *146* can be used from any phone. However, most phones do not require it.
Which phones are compatible with OneSimCard service?
Most GSM unlocked Tri-band or Quad-Band phones are compatible with OneSimCard service.
Verizon & Sprint dual-mode CDMA/GSM "World Phones" such as BlackBerry (Bold, Curve, Tour, Pearl, Storm, 8830); LG (Fathom); HTC (Touch, Ozone, Imagio); Samsung (Saga, Intrepid, Renown), are compatible with OneSimCard, however require special dialing instructions shown here.
Some phones will allow calling only from OneSimCard menu. Some phones will allow calling directly, but with the use of prefix *146* as described in the user guide.
Some phones such as Samsung and some other brands require dialing a specific prefix *146* in front of the dialed string when used with a OneSimCard.
For example, calling to USA: Dial *146*0016175551212# and press the TALK (or SEND) button
* is a star character located on the keypad
To check your balance dial *146*099 and press the TALK (or SEND) button
To add funds dial *146*098XXXX*ZZ and press the TALK (or SEND) button, where XXXX - 4 last digit of your credit card on file, ZZ - Recharge amount
You need to press * on your phone in the above dialing sequences
Activation of voice mail *146*091 and press the TALK (or SEND) button
Deactivation of voice mail *146*090 and press the TALK (or SEND) button
Check number of messages in Voice Mail *146*094 and press the TALK (or SEND) button
To listen to voice mail *146*095 and press the TALK (or SEND) button
The sequence *146* can be used from any phone. However, most phones do not require it.
It is possible to make almost any phone entirely compatible so you can call directly without using the OneSimCard menu or *146* by following the simple programming instructions below.
How to activate compatibility mode:
Open "OneSimCard" menu
Select "Settings"
Agree with message by pressing "Yes"
Dial digits "1101" and select "OK" (Screen will show "CC OptionX: ON" message)
Bear in mind that if you power the phone down and remove and reinstall the battery, you will need to go through this programming again.
Here is an incomplete list of compatible mobile phones with notes about specific OneSimCard compatibility. We are constantly working on updating this list. Please share with us your experience about your specific wireless phone model and we will share this information with others.
When I try to make a call, I get a message 'Call is modified and cannot be made'. What does that mean? 