Are there any discount call (voice) plans available for Europe?
Yes! You can now subscribe to a discount call plan for Europe (see country list below) and Turkey for just $3.99! Subscription is good for 30 days and will not automatically renew.
Once the discount plan is activated, you will be able to make calls from the countries below for only $0.29/min starting with the second minute! The first minute will be charged at the regular outgoing call rate:
For example, in Spain where our regular outgoing call rate is $0.59/min, a 15 minute call to the U.S. will now cost $4.65 instead of $8.85!
PLEASE NOTE: If you activate the discount call plan, the special rate to make OneSimCard-to-OneSimCard calls and to call the voicemail system will not be available. You will be charged for those calls according to the discount call plan rate. Discount rate not applicable for calls to Customer Support. Calling to some countries costs extra. Please consult our rates page for more details.
The discount voice subscription can be activated online by logging in to your account or by sending a command from your phone.
From your online account: Log in, go to the 'My Sim Cards' menu and scroll down to the Discount Plans section to activate the subscription. Once activated, your account will display when the discount rate is set to expire.
From your handset: To activate, simply dial *146*931# and press Send. If successful, you will see the following message on your screen: Discount Voice price activated. To check how many days remain on your subscription, dial *146*932# and press Send. The expiration date will also be displayed online in your 'My SIM Cards' menu.
Are there any discount call (voice) plans available for Europe?
Yes! You can now subscribe to a discount call plan for Europe (see country list below) and Turkey for just $3.99! Subscription is good for 30 days and will not automatically renew.
Once the discount plan is activated, you will be able to make calls from the countries below for only $0.29/min starting with the second minute! The first minute will be charged at the regular outgoing call rate:
For example, in Spain where our regular outgoing call rate is $0.59/min, a 15 minute call to the U.S. will now cost $4.65 instead of $8.85!
PLEASE NOTE: If you activate the discount call plan, the special rate to make OneSimCard-to-OneSimCard calls and to call the voicemail system will not be available. You will be charged for those calls according to the discount call plan rate. Discount rate not applicable for calls to Customer Support. Calling to some countries costs extra. Please consult our rates page for more details.
The discount voice subscription can be activated online by logging in to your account or by sending a command from your phone.
From your online account: Log in, go to the 'My Sim Cards' menu and scroll down to the Discount Plans section to activate the subscription. Once activated, your account will display when the discount rate is set to expire.
From your handset: To activate, simply dial *146*931# and press Send. If successful, you will see the following message on your screen: Discount Voice price activated. To check how many days remain on your subscription, dial *146*932# and press Send. The expiration date will also be displayed online in your 'My SIM Cards' menu.
Are there any discount SMS text message plans available in Europe or other countries?
Discount SMS from Europe and many other countries is now available! When activated, this new feature provides a discount rate for classic SMS messages (i.e. messages sent from the normal SMS menu of your phone NOT from the OneSimCard 'Travel SMS' menu) sent from Europe to a phone number in any country in the world. Discount SMS rate will be effective for 100 calendar days after activation. The cost of the activation is a one-time charge of $0.99 per package zone.
Discount SMS package zone Europe rate is $0.15 per message and includes Austria, Azores, Belgium, Bulgaria, Canary Islands, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, French Guiana, Germany, Gibraltar, Greece, Guadeloupe, Guernsey, Hungary, Iceland, Ireland, Isle of Man, Italy, Jersey, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Martinique, Netherlands, Norway, Poland, Portugal, Reunion Island, Romania, San Marino, Slovakia, Slovenia, Spain, St. Barts, St. Martin (French), Sweden, United Kingdom.
Discount SMS package zone Turkey rate is $0.25 per message.
Discount SMS package zone Egypt rate is $0.25 per message.
Discount SMS package zone Russia rate is $0.15 per message.
NOTE: Each zone package must be activated separately.
The discount SMS packages can be activated by logging in to your online account or by sending a command from your phone.
From your online account: Log in, go to the 'My Sim Cards' menu and scroll down to the Discount Plans section to activate the subscription. Once activated, your account will display when the discount rate is set to expire.
From your handset: To activate, dial
*146*921*ACTIVATIONCODE# and press Send/Talk
"*" is a star character located on the keypad "ACTIVATIONCODE" is either 1, 2, 3 or 4 depending on the package zone you wish to activate
Activation codes: Turkey = 1 Europe = 2 Egypt = 3 Russia = 4
For example, to activate discount SMS for package zone Europe, you would dial: *146*921*2# with "2" being the Activation Code for package zone Europe.
If successfully activated, the screen will show the following message: Discount SMS price in (Zone) activated
To check how many days are left in your activation, dial:
*146*922*ACTIVATIONCODE# and press Send/Talk
The screen will show the following message: Discount SMS in (Zone) active for X day(s) more where "X" = the number of days before the activation runs out.
While using this new discount SMS feature no other rates will be affected except the classic SMS text message rate from that Zone.
Are there any discount SMS text message plans available in Europe or other countries?
Discount SMS from Europe and many other countries is now available! When activated, this new feature provides a discount rate for classic SMS messages (i.e. messages sent from the normal SMS menu of your phone NOT from the OneSimCard 'Travel SMS' menu) sent from Europe to a phone number in any country in the world. Discount SMS rate will be effective for 100 calendar days after activation. The cost of the activation is a one-time charge of $0.99 per package zone.
Discount SMS package zone Europe rate is $0.15 per message and includes Austria, Azores, Belgium, Bulgaria, Canary Islands, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, French Guiana, Germany, Gibraltar, Greece, Guadeloupe, Guernsey, Hungary, Iceland, Ireland, Isle of Man, Italy, Jersey, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Martinique, Netherlands, Norway, Poland, Portugal, Reunion Island, Romania, San Marino, Slovakia, Slovenia, Spain, St. Barts, St. Martin (French), Sweden, United Kingdom.
Discount SMS package zone Turkey rate is $0.25 per message.
Discount SMS package zone Egypt rate is $0.25 per message.
Discount SMS package zone Russia rate is $0.15 per message.
NOTE: Each zone package must be activated separately.
The discount SMS packages can be activated by logging in to your online account or by sending a command from your phone.
From your online account: Log in, go to the 'My Sim Cards' menu and scroll down to the Discount Plans section to activate the subscription. Once activated, your account will display when the discount rate is set to expire.
From your handset: To activate, dial
*146*921*ACTIVATIONCODE# and press Send/Talk
"*" is a star character located on the keypad "ACTIVATIONCODE" is either 1, 2, 3 or 4 depending on the package zone you wish to activate
Activation codes: Turkey = 1 Europe = 2 Egypt = 3 Russia = 4
For example, to activate discount SMS for package zone Europe, you would dial: *146*921*2# with "2" being the Activation Code for package zone Europe.
If successfully activated, the screen will show the following message: Discount SMS price in (Zone) activated
To check how many days are left in your activation, dial:
*146*922*ACTIVATIONCODE# and press Send/Talk
The screen will show the following message: Discount SMS in (Zone) active for X day(s) more where "X" = the number of days before the activation runs out.
While using this new discount SMS feature no other rates will be affected except the classic SMS text message rate from that Zone.
What is the cost to make calls from a OneSimCard phone to another OneSimCard phone?
It depends on the country you're in when making the call. In many countries there is a special low rate of just $0.25/min to call another OneSimCard phone (only when dialing the other OneSimCard user's primary mobile number, not a Personal Extra Number). In other countries your cost will be our standard low outgoing call rate from that country.
Example 1: two OneSimCard users are in Italy and one calls the other, the cost will be $0.25/min for the caller and free for the receiver.
Example 2: a OneSimCard user in Argentina calls a OneSimCard user in Russia, the cost will be $0.79/min for the caller and free for the receiver.
Visit our Rates & Coverage page and choose any country to view its current rates. Use the dropdown menus to see rates for calling to/from other countries.
PLEASE NOTE: If you activate a discount call plan, the special rate to make OneSimCard-to-OneSimCard calls will not be available. You will be charged for those calls according to the discount call plan rate.
Are there any discount SMS text message plans available in Europe or other countries?
Discount SMS from Europe and many other countries is now available! When activated, this new feature provides a discount rate for classic SMS messages (i.e. messages sent from the normal SMS menu of your phone NOT from the OneSimCard 'Travel SMS' menu) sent from Europe to a phone number in any country in the world. Discount SMS rate will be effective for 100 calendar days after activation. The cost of the activation is a one-time charge of $0.99 per package zone.
Discount SMS package zone Europe rate is $0.15 per message and includes Austria, Azores, Belgium, Bulgaria, Canary Islands, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, French Guiana, Germany, Gibraltar, Greece, Guadeloupe, Guernsey, Hungary, Iceland, Ireland, Isle of Man, Italy, Jersey, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Martinique, Netherlands, Norway, Poland, Portugal, Reunion Island, Romania, San Marino, Slovakia, Slovenia, Spain, St. Barts, St. Martin (French), Sweden, United Kingdom.
Discount SMS package zone Turkey rate is $0.25 per message.
Discount SMS package zone Egypt rate is $0.25 per message.
Discount SMS package zone Russia rate is $0.15 per message.
NOTE: Each zone package must be activated separately.
The discount SMS packages can be activated by logging in to your online account or by sending a command from your phone.
From your online account: Log in, go to the 'My Sim Cards' menu and scroll down to the Discount Plans section to activate the subscription. Once activated, your account will display when the discount rate is set to expire.
From your handset: To activate, dial
*146*921*ACTIVATIONCODE# and press Send/Talk
"*" is a star character located on the keypad "ACTIVATIONCODE" is either 1, 2, 3 or 4 depending on the package zone you wish to activate
Activation codes: Turkey = 1 Europe = 2 Egypt = 3 Russia = 4
For example, to activate discount SMS for package zone Europe, you would dial: *146*921*2# with "2" being the Activation Code for package zone Europe.
If successfully activated, the screen will show the following message: Discount SMS price in (Zone) activated
To check how many days are left in your activation, dial:
*146*922*ACTIVATIONCODE# and press Send/Talk
The screen will show the following message: Discount SMS in (Zone) active for X day(s) more where "X" = the number of days before the activation runs out.
While using this new discount SMS feature no other rates will be affected except the classic SMS text message rate from that Zone.
Can I be notified of missed calls when my phone is off or outside of a coverage area?
Yes, you will receive SMS or email notifications when you miss a call due to your phone being off or out of coverage. SMS notifications are sent when the phone is unavailable for a period up to 4 hours. Email notifications are sent, regardless of the time period, to the email address you have entered into your online voicemail profile. Notifications will be sent when you make/receive a call or enter a new roaming country. NOTE: if the caller leaves a voicemail message then you will not receive this extra missed call notification.
Can I keep receiving calls made to my regular cell phone or landline numbers while traveling abroad?
Yes, you can easily forward calls from your regular cell phone number, home phone, office, etc. to your OneSimCard phone while you're abroad!
Your OneSimCard international SIM card comes with both a European and U.S. number. To forward your regular U.S. numbers to the SIM, just set them to forward to the U.S. number that's included with your SIM card.
You can also order unlimited Personal Extra Numbers (PEN) - Local or Toll Free - in many different countries, including USA, Canada, UK, France, Italy and Spain. For example, if you work or live in the UK and want to keep receiving calls made to your regular UK numbers, just add a UK PEN to your SIM card and set up call forwarding to that new number.
Calls received through a PEN will be charged an additional 20c/min to the incoming rate of the country you are in. The exception is calls received through a UK-Mobile PEN which is only charged an additional 25c per call.
Please Note: Your subscription to a Personal Extra Number starts the moment your order is shipped. If you do not need your PEN to be active right away, you can always wait and order a PEN later at any time by logging in to your account.
Different carriers use different ways of programming call forwarding. Below are instructions to setup call forwarding with various US wireless carriers. We urge you to test the call forwarding a few days prior to your trip, and to call your US wireless carrier for assistance if needed.
Can I forward calls from my OneSimCard phone to another number?
Yes. Your OneSimCard mobile number can be forwarded to almost any other number around the world! It's 100% free to forward your OneSimCard phone number to many countries, including to U.S. or Canadian numbers. Forwarding to some countries, as well as to satellite phones, will carry a forwarding charge as listed in the Rates & Coverage page on OneSimCard.com. There are a few exceptions where calls can not be forwarded to certain numbers.
To enable/disable call forwarding from your online account:
Log in at OneSimCard.com and go to the My SIM Cards menu. Select your SIM card number and enable/disable Call Forwarding on this screen.
To enable/disable call forwarding from your phone:
Dial *146*081*XXXXXXXXXXXXX# and press Send/Talk (where XXXXXXXXXXXXX is the forward-to number in international format: 00+countrycode+number)
Newer SIM cards use *81* instead of *081*
Example: to forward to U.S. number 1-617-555-1212, dial *146*081*0016175551212# and press Send/Talk.
If you get an "Unkown Format?" message, dial *146*81*0016175551212#
To disable call forwarding, dial *146*080# and press Send/Talk. If you get an "Unknown Format?" message dial *146*80# and press Send/Talk.
Does calling to a mobile phone cost more than calling to a land line?
No, it does not cost more to dial an international mobile number using OneSimCard service. You will receive the same very low per minute rate whether calling to a mobile phone or to a land line.
