It's actually quite simple to rent a OneSimCard international cell phone phone bundle to use during your travels. Just tell us the date you need the phone and we'll ship a complete package directly to your door. Your package will include a mobile phone programmed with an international phone number, extra battery, charger, international travel plug adapter, holster, OneSimCard User Guide, $5 worth of initial airtime, and a US Mail return envelope. When you return from your trip, simply return the package in the envelope provided - just add postage.
Update: As of March 5, 2018, all rentals come with a prepaid USPS Priority Mail return label. Simply attach it to the provided return envelope with your rentals inside and drop it off at the nearest post office. It’s that easy!
When you tell us the country of your travel, we will select the SIM card type for you that offers the lowest calling rates in this country.
Upon shipping of the rentals, we will charge your credit card the full replacement cost of the rental package.
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When the package is returned to OneSimCard, we will issue the credit back to the original credit card for the difference of the replacement cost and the actual cost of rentals based on the rental period ordered and the date returned.
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Separate charges will be made for the purchase of additional air-time at the time of recharges (air-time purchase).
Once your order is processed and shipped, you will receive a notification email. At this point, you can log in to your account and:
- Activate your SIM card(s) (you should wait to activate until after you receive the package)
- Once the SIM is activated, you can set up the PEN. You will see the link on the screen in the Recharge Menu. The PEN activation is done instantly.Â
If you activate the Free US PEN and your travel is under 30 days, it will stay active for the duration of your travel. If you will be traveling for more than 30 days and require the use of the PEN beyond 30 days, you must renew your PEN for a fee before it expires.
Alternatively, you can order a PEN in your local area or in another country if you require one.Â
Yes, you can easily forward calls from your regular cell phone number, home phone, office, etc. to your OneSimCard phone while you're abroad!
Your OneSimCard international SIM card comes with both a European and U.S. number. To forward your regular U.S. numbers to the SIM, just set them to forward to the U.S. number that's included with your SIM card.
You can also order unlimited Personal Extra Numbers (PEN) - Local or Toll Free - in many different countries, including USA, Canada, UK, France, Italy and Spain. For example, if you work or live in the UK and want to keep receiving calls made to your regular UK numbers, just add a UK PEN to your SIM card and set up call forwarding to that new number.
Calls received through a PEN will be charged an additional 20c/min to the incoming rate of the country you are in. The exception is calls received through a UK-Mobile PEN which is only charged an additional 25c per call.
Please Note: Your subscription to a Personal Extra Number starts the moment your order is shipped. If you do not need your PEN to be active right away, you can always wait and order a PEN later at any time by logging in to your account.
Different carriers use different ways of programming call forwarding. Below are instructions to setup call forwarding with various US wireless carriers. We urge you to test the call forwarding a few days prior to your trip, and to call your US wireless carrier for assistance if needed.
Alltel, Sprint PCS, Verizon Wireless, Nextel, Cricket Wireless
To activate Call Forwarding:
- Press *72 on your cellular phone.
- Enter your ten-digit Second Personal OneSimCard phone number (area code + telephone number).
- Press OK/Send (a tone will confirm that Call Forwarding is active).
* is a star character located on the keypad
To deactivate Call Forwarding:
- Enter *720 on your cellular phone.
- Press OK/Send (a tone will confirm the deactivation).
T-Mobile and AT&T Wireless GSM phones
To activate Call Forwarding:
- Press *21* on your cellular phone.
- Enter your ten-digit Second Personal OneSimCard phone number (area code + telephone number) followed by the # key.
To deactivate Call Forwarding:
- Enter #21# on your cellular phone.
- Press OK/Send.
Please note that Sprint and Nextel may charge an extra 20c/min on forwarded calls.
