What Is the"Direct Dial" and "Callback Dial" calling?
Direct Dial calling allows the caller to enter the international¬† call prefix, country calling code and telephone number and then be directly connected to the person they are calling. This is how you dial when using your regular mobile service. Direct Dial Calling is standard on theEurope & More, Universal and eSIM.
Callback calling also allows the caller to enter the international¬† call prefix, country calling code and telephone number. After the called number is entered, the user immediately receives an incoming call connecting the user to person called. Callback is very simple to use and allows for low cost calling on thePlus and Expedition (formerly Data¬†& Roam). Callback does not increase the connection time. It is the same as with Direct Dial.
I have an Verizon or Sprint Smart Phone ( iPhone, Samsung Galaxy, HTC, etc). Will
I have an Verizon or Sprint Smart Phone ( iPhone, Samsung Galaxy, HTC, etc). Willwork with my phone?
Verizon and Sprint now offer dual mode - CDMA and GSM phones, which are capable of working on GSM networks. You can request Verizon and Sprint to unlock the GSM portion of the phone for international travel and they will most likely do this for you. However, Verizon and Sprint usually does not unlock phones 100% - they do this partially, so you are not able to use the phone while in USA.
In such Verizon and Sprint phones you can get invalid message when inserting SIM or your phone does not find US networks. Verizon and Sprint unlock their phones in such a way that you can't use it in USA, but once you are out of the country the SIM will be accepted. Unfortunately, there is no way to tell the with this kind of unlocking if the phone is not unlocked or partially unlocked to work only outside of USA. In our experience, once this kind of phone leaves USA, it starts working.
How much does it cost to receive a call with
How much does it cost to receive a call with?
Receiving calls is free in over 150 countries when received on your primary European phone number, including in most of Europe. To receive a call on your U.S. number or other Personal Extra Number, there is an additional per minute rate added. View all international cell phone rates.
If you receive a call through a Common Access Number or Personal Extra Number (such as a U.S. number) there is an additional charge of 20c/min. In countries with free incoming calls this would be your only charge per call.
All incoming SMS text messages are free to receive when received on your primary European number. Add 9 cent per SMS when receiving text on US or Canada PEN.
Can I use a
Can I use aphone to send an SMS message?
Of course you can! Simply send and receive SMS texts according to your phone's user manual or from the
SMS messages sent to a phone should always be sent to the main mobile number rather than to an optional Extra Number, with the exception of new SMS enabled numbers in USA, Canada and UK Mobile available since Jun 3rd, 2014. When replying from phone to the SMS received on USA or Canada SMS capable PEN using Europe & More sim or the Expedition SIM, the main number of the SIM that starts with 372 will be displayed on the text receiver phone. With the Universal SIM, you can select what caller ID will be shown on the SMS receiving party phone.
You can also send SMS messages from OneSim VOIP app at much lower rates.
You can also send a free SMS message to any OneSimCard customer from our web site or by sending email to 372XXXXXXXX@sms. .com, where 372XXXXXXXX is the primary mobile phone number. The maximum number of daily SMS sent to the SIM over email or web is 25.
Please bear in mind that message should be sent in English characters. In addition, it should not be longer than 160 characters including spaces.
These 2 options of sending SMS by email provide completely free way of communicating, as it is usually free for you to send the email and costs nothing for the customer to receive a text message.
Do international cell phones purchased fromcome with a warranty?Unless otherwise noted, all phones sold on .com come with our standard 90-day replacement warranty. This warranty covers any mechanical defects, but does not include damage due to acts of god, neglect, water damage, or other intentional or unintentional abuses of the phone. does offer currently extended warranties available for purchase.
Can I transfer my phone numbers and balance from my standard
Can I transfer my phone numbers and balance from my standardSIM when I upgrade to a Plus SIM or other SIM card?
Will¬†ainternational SIM card work with my mobile phone?
here.will work with almost any unlocked GSM tri-band or quad-band cell phone. A partial list of compatible cell phones that we have tested can be viewed
If you need to unlock the phone, we suggest contacting your carrier or phone manufacturer for unlocking information or services.
If your phone is not a quad-band phone, please make sure that the bands of your phone are those required in the country of your travel. You can look it up here.
If you are still unsure whether your cell phone is compatible, contact support or purchase an international cell phone¬†and SIM card bundle from us, which all come preloaded with our international SIM card, $10 balance¬† and OneSimCard Apps Installed.
Is a micro-SIM or Nano-SIM version of
Is a micro-SIM or Nano-SIM version ofavailable for the Apple iPhone 4/4S, 5/5C,5S, 6, 6S, 7, 8, X, iPads and other devices?
We now offer SIM cards in universal sizes, where the SIM card contains all 3 sizes - Mini, Micro and Nano. Simply select the needed SIM version in the shopping cart.
I have Range Roamer (Rangeroamer, Chit-Chat), I-Roam ( Iroam), Expo Mobile, Brighttel or iKappa SIM cards with numbers starting with +372. Can I switch to becomecustomer?If you currently have RangeRoamer (Range Roamer or Chit-Chat), I-Roam, Expo Mobile, Brighttel or iKappa SIM cards with the country code +372 ( Estonia) and can't get a service from the vendor you purchased the SIM card from and thus having problem, you can register the SIM with
Can I use
Can I useservice if my phone is locked?
Yes. There are few options available if your phone is locked to the carrier that sold you the phone.
¬† ¬† ¬† ¬† ¬† ¬†http://www..com/international-cell-phones/
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