Can you provide me with a rental cost example for Alcatel GoFlip phone package?
Example 1:Does OneSimCard offer a U.S. Military discount?
Yes! We offer a 15% discount (excluding airtime) for U.S. Military members when ordering with a verified .mil email address and entering promo code MILITARY15. This discount is only applicable for individual users, not for Corporate Accounts.How does the global cell phone rental program work?
It's actually quite simple to rent a OneSimCard international cell phone phone bundle to use during your travels. Just tell us the date you need the phone and we'll ship a complete package directly to your door. Your package will include a mobile phone programmed with an international phone number, extra battery, charger, international travel plug adapter, holster, OneSimCard User Guide, $5 worth of initial airtime, and a US Mail return envelope. When you return from your trip, simply return the package in the envelope provided - just add postage.
Update: As of March 5, 2018, all rentals come with a prepaid USPS Priority Mail return label. Simply attach it to the provided return envelope with your rentals inside and drop it off at the nearest post office. It’s that easy!
When you tell us the country of your travel, we will select the SIM card type for you that offers the lowest calling rates in this country.
What phone numbers are included on the global SIM card?
Starting April 19th, 2016, our OneSimCard international SIM card comes with two phone numbers: European (Estonia) and U.S. numbers. For Canada Customers it is European and Canadian numbers. For Australian customers it is European and Australia numbers and for UK customers it is Estonia and UK Mobile numbers.
The primary European number is based in Estonia (country code +372). Estonia is a member of the European Union and one of the most high-tech and entrepreneurial societies in the world, especially when it comes to telecommunications. The world-famous program Skype was invented by Estonian developers.
You can choose your area code for the free 30 day U.S. and Canada PENs. Australia and UK numbers are randomly assigned. You can choose to activate your free PENs when you activate your SIM card or at a later date. Once your free PEN has been activated, it will be active for 30 days unless renewed monthly or yearly for a small cost. If you would like to choose your own U.S. or Canada, Australia or UK area code or a Toll Free number, you can also order those numbers separately.
You can order an unlimited number of Personal Extra Numbers (PEN) in many countries including:
Algeria* (+213) Argentina (+54) Australia (+61) Austria (+43) Bahrain (+973) Belgium (+32) Brazil (+55) Bulgaria (+359) Canada (+1) Chile (+56) Colombia (+57) Costa Rica ( +506) Croatia* (+385) Cyprus (+357) Czech Republic (+420) Denmark* (+45) Dominican Republic (+1809) Egypt* (+20) El Salvador (503) Finland (+358) |
France (+33) Georgia* (+995) Germany* (+49) Greece (+30) Guatemala ( (+502) Hong Kong (+852) Hungary* (+36) Iceland (+354) Ireland* (+353) Israel (+972) Italy (+39) Japan (+81) Latvia (+371) Lithuania (+370) Luxemburg (+352) Malaysia (+60) Malta (+356) Mexico (+52) Morocco* (+212) Netherlands (+31) |
New Zealand (+64) Norway* (+47) Panama (+507) Peru (+51) Poland (+48) Portugal (+351) Puerto Rico (+1787) Romania (+40) Russia* (+7) Singapore* (+65) Slovakia (+421) Slovenia (+386) South Africa (+27) South Korea* (+82) Spain (+34) Sweden (+46) Switzerland (+41) Thailand* (+66) Turkey* (+90) UK (+44) Venezuela (+58) USA (+1) |
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* Indicates countries where local government regulations require proof of residency to purchase a PEN. PENs in these countries can be ordered for 6 and 12 month periods; PENs in all other countries are available for 1 month or longer. |
Have phone numbers in as many as 61 different countries on one SIM card! You can also set your Caller ID to display a Personal Extra Number instead of your primary European number.
You can view a complete list of available numbers  hereÂ
PLEASE NOTE: There is an additional charge of 20c/min to receive calls on your U.S. number or other PEN (except for a UK-Mobile PEN which only adds 25c per call). All SMS text messages must be sent to your primary European number, except for USA, Canada and UK Mobile SMS Enabled PENs. Receiving SMS on USA or Canada SMS Enabled PENs costs $0.09 per SMS. Receiving SMS on UK Mobile SMS enabled PEN is free. UK Mobile SMS enabled PEN will not show the outgoing SMS caller ID when used with the Europe & More SIM or the Expedition SIM. It can only show the UK number on the caller ID when used with the Universal SIM.
Free US and Canada PENs issued before December 8th 2014 will not accept text message. They could be used only for voice calls.
Starting June 3rd 2015, OneSimCard offers new USA and Canada PENs capable of receiving SMS. These PENs can be ordered separately and carry a charge of 9 cent per received SMS.
Starting January 1st 2018, OneSimCard offers special new USA - SMS for Bank verifications PENs. These USA and Canada PENs are capable of receiving SMS from most US and Canada financial institutions -most banks, Paypal, credit cards etc, as well as some apps like Uber ( but not from Whatsap). These numbers are also SIM VOIP capable and will work as a regular US PEN for incoming calls and SMS. SMS received on such PENs can be configured so the copy of the text is always forwarded to an email of your choice. This means that you can receive these Bank, Apps and Institutions SMS not only when you travel but any time by email too. Bank Verifications PENs are ordered separately. You can learn more about these special numbers here.
What would happen if I did not return the phone as scheduled per my order?
When do you charge my credit card?
I have a Samsung phone. When I dial following your instructions it does not work. What's wrong?
How to activate compatibility mode:
 1. Locate and Open "OneSimCard" Menu. ( It could  be displayed as STK Menu)
    2. Select "Settings"
Bear in mind that if you have powered your telephone down, and have removed and reinstalled the battery, you will need to follow the programming steps outlined above, again.
d when used with a OneSimCard.
How can I set up the Personal Extra Number (PEN) on my rental order?
Once your order is processed and shipped, you will receive a notification email. At this point, you can log in to your account and:If you activate the Free US PEN and your travel is under 30 days, it will stay active for the duration of your travel. If you will be traveling for more than 30 days and require the use of the PEN beyond 30 days, you must renew your PEN for a fee before it expires.
Alternatively, you can order a PEN in your local area or in another country if you require one.Â
What Start Date, End Date and shipping method should I choose when placing my cell phone rental order?
All orders are shipped out based on the rental Start Date that you enter and your shipping method. The Start Date is the latest day that you will need your phone rental before you leave for your trip (usually a day or two before you leave). The End Date is the day your package must be postmarked by to avoid any late return fees. Rentals will ship out with enough time to make sure you receive your order a couple of days prior to your Start Date.Can eSIM be used for Data, Calls and Texts?
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