Can I send an SMS to or from a Common Access Number or Personal Extra Number?
How can I contact customer support?There are a number of ways you can contact customer support.
Do I need to activate the SIM card when my order is received or purchased from a retail store?Yes, you will need to activate the SIM card once the order is received.
Which phones are compatible with OneSimCard service?
Older Verizon & Sprint dual-mode CDMA/GSM "World Phones" such as BlackBerry (Bold, Curve, Tour, Pearl, Storm, 8830); LG (Fathom); HTC (Touch, Ozone, Imagio); Samsung (Saga, Intrepid, Renown), are compatible with OneSimCard, however require special dialing instructions shown here.
All iPhone modes and Androids GSM Phones are compatible with OneSimCard.
1. Locate OneSimCard Menu.
¬†On iPhones it is called SIM Applications menu and is located under Settings- Phone menu
¬† ¬† ¬† ¬† ¬†On Androids it is called SIM Toolkit app and it looks like one of the apps
Bear in mind that if you have powered your telephone down, and have removed and reinstalled the battery, you will need to follow the programming steps outlined above, again.
How do I top up my data with eSIM?There are two ways you can do this:
Are there any dataavailable for M2M SIM cards?M2M SIM cards provide billing of data in 1 kb increments. In addition, small M2M data
What services are provided on M2M SIM Card?OneSimCard M2M SIM Card offers Internet Data and SMS Service. is not available. If you require , please consider buying the Data & Roam SIM at www.OneSimCard.com
Will I be able to see the usage details for my M2M SIM card?
Yes, all usage details and charges are available in the My SIM Card menu of the customer account.
In addition, you can filter SIM cards using the following parameters:
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