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1. Rates and Cost Questions
    • Does OneSimCard offer a U.S. Military discount?

      Yes! We offer a 15% discount (excluding airtime) for U.S. Military members when ordering with a verified .mil email address and entering promo code MILITARY15. This discount is only applicable for individual users, not for Corporate Accounts.
2. OneSimCard General Service Questions
    • Are there any discount SMS text message plans available in Europe or other countries?

      Discount SMS from Europe and many other countries are available with OneSimCard Universal, OneSimCard Plus, Expedition (formerly Data & Roam) and Europe & More SIM cards.

      Discount SMS 100 Plan

      When activated, this plan provides 100 free classic SMS messages sent from Europe to any number in any country in the world. Messages should be sent from the normal SMS menu of your phone and NOT from the OneSimCard 'Travel SMS' menu. SMS plan will be effective for 30 calendar days after the activation took place. The plan can be activated from your OneSimCard web account. Activation cost is 10.00 USD.  

      New SMS plans are available in following countries:
      Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, French Guiana, Germany, Gibraltar, Greece, Guadeloupe, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Martinique, Monaco, Netherlands, Norway, Poland, Portugal, Romania, San Marino, Slovakia, Slovenia, Spain, Sweden, United Kingdom and Vatican City.

      To check how many days and SMS messages are left, dial *146*922*1#
      Screen will show the following message: "SMS package active for X day(s) more, You have already used X of XX free SMS"

3. OneSimCard General Service Questions
    • Are there any discount call (voice) plans available for Europe or other countries?

      Yes, discount calling plans are available on select sim cards.

      "Discount USA" Voice Calls Plan

      The Discount USA plan offers unlimited calls from USA to USA and EU. This plan is available on Universal Cards.

      The plan includes outgoing calls from USA to the following countries: USA, Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Rep., Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, St. Barts, St. Martin - French, Sweden and the United Kingdom.

      Please note:

      ‚ÄĘ It's not possible to purchase more than one voice plan at once
      ‚ÄĘ If one of the voice plans is purchased, all other discount plans are automatically deactivated
      ‚ÄĘ Calls from SIM to SIM and Voicemail are not included in this plan

      Activation of the plan:

      To order the plan, login to your OneSimCard web account, click on the My SIM Cards menu and navigate to the Discount Voice Plans section. Select the desired plan and click one of the Activate buttons. Follow the system prompts to finish the activation.

      "Discount B" Voice Calls Plan

      The Minute Buckets offer calling from 130 countries to United States, Canada, Australia and New Zealand at deeply discounted rates. These plans are available on the Standard, Plus and Universal SIM cards.


      Available Discount B plans:

      Discount B

      Duration 

      Plan Size

      Cost

      Junior

      7 days

      200 Min

      visit the rates page

      Standard

      14 days

      400 Min

      visit the rates page

      Max

      30 days

      900 Min

      visit the rates page

      The Minute Bucket minutes will be usable in all countries where the package is available.

      The following additional rules govern Minute Bucket purchases:

      • Only one package can be activated at a time.
      • Additional buckets could be ordered consecutively.
      • If one of the Minute Buckets is purchased, any other activated voice packages or discounts will be deactivated.
      • Calls to Customer Support will be deducted from the Minute Bucket package minutes.
      • Calls between OneSimCard phones and calls to the user‚Äôs Voicemail are not included in the Minute Bucket packages.
      • After the time period of the Minute Bucket package has expired, any remaining minutes will be lost.
      • Once the bucket is used up, the billing will revert to standard calling rates.
      • Bucket Minutes are used for outgoing calls only. Incoming calls on the main 372 number of the SIM are free and unlimited.
      To see countries where the Minute Buckets apply, go to the Rates and Coverage page and select From and To Country and the Plus SIM type in the pull-down menu. Visit the Rates and Coverage page.


      "Discount A" Voice Calls Plan

      You can subscribe to the Discount Call Plan A for Europe (see country list below) and Turkey for just $3.99! Subscription is good for 30 days and will not automatically renew. This plan is available on the Plus and Universal SIM cards.

      Once the discount plan is activated, you will be able to make calls from the countries below for only $0.15/min starting with the second minute! The first minute will be charged at the regular outgoing call rate:

      Aland Islands, Austria, Azores, Belgium, Bulgaria, Canary Islands, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Guernsey, Hungary, Iceland, Ireland, Isle of Man, Italy, Jersey, Latvia, Lithuania, Madeira, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Svalbard, Sweden, Turkey and United Kingdom.


      For example, in Spain where our regular outgoing call rate is $0.49/min, a 15 minute call to the U.S. will now cost $2.74 instead of $7.35!

      PLEASE NOTE: If you activate the discount A call plan, the special rate to make OneSimCard-to-OneSimCard calls and to call the voicemail system will not be available. Activation of this discount plan will also cancel the Discount B - Bucket of Minutes to USA, Canada, Australia and New Zealand. You will be charged for those calls according to the discount call plan rate. Discount rate not applicable for calls to Customer Support. Calling to some countries costs extra. Please consult our rates page for more details.

      The discount voice subscription can be activated online by logging in to your account or by sending a command from your phone.

      • From your online account: Log in, go to the 'My Sim Cards' menu and scroll down to the Discount Plans section to activate the subscription. Once activated, your account will display when the discount rate is set to expire.

      • From your handset: To activate, simply dial *146*931# and press Send. If successful, you will see the following message on your screen: Discount Voice price activated. To check how many days remain on your subscription, dial *146*932# and press Send. The expiration date will also be displayed online in your 'My SIM Cards' menu. To deactivate discount call feature dial¬†*146*930*1#. Deactivation of the feature will not cause the cost of the discount package to be refunded. This feature is needed when you make more calls between two OneSimCard phones than calling to any other places.
4. Ordering Questions
    • How do I order Discount Call, Text and Data plans?

      You can order discount Call, Text and Data packages from your OneSimCard web account after you have received and activated your OneSimCard.

      To order a discount package for your SIM card, follow these steps:

      1. Log into your account at OneSimCard.com
      2. Click on the My SIM Cards menu links
      3. If you have more than one SIM card, make sure the SIM Card you’d like to activate a discount package for is selected
      4. Navigate to the Discount Service Plans section and select a discount package you would like to activate
      5. Click Activate Now to activate the selected package immediately or Activate Later to schedule the activation on a particular date

      As of December 26th, 2018 - new feature is added to setting up future data package activation:

      a. You can now set up the maximum number of times  data packages to be activated automatically when the package is used up or expired.
      b. You can set the date after which no packages will be activated, so when your travel is over no data packages will be activated and no charges will follow.

       

      Note: Please visit the Rates & Coverage page to learn more about the availability of discount packages for different SIM cards and countries.

5. OneSimCard General Service Questions
    • Is Voice Mail available with OneSimCard?

      Yes - Voice Mail is available. You can turn it on/off from your phone or from our web site interface. Checking to see if there are any messages on your voicemail is free and can be done easily from your phone or online. Listening to your voice mail messages from your phone is billed at the cost of an outgoing call from the country you are in, except in the countries where we offer a discounted rate for calling voicemail.

      New Toll Free access number for customers in the U.S. or Canada to retrieve voicemail for free: 1-866-703-4770

      New local U.S. number for worldwide customers to retrieve voicemail: 1-213-805-2905
      • To turn voicemail ON from your phone:
        dial 091 and press the TALK/SEND button
      • To turn voicemail OFF from your phone:
        dial 090 and press the TALK/SEND button
      • To check if you have any voicemail messages from your phone:
        dial 094 and press the TALK/SEND button

      New Online Voicemail Feature: You can now listen to voicemail for free by logging in to your account and clicking on the Voicemail link. There, you can also set voicemail to be emailed to you as an audio file and change passwords and other settings.

      You will receive a text notification for each new Voice mail received. Below is a sample notification message:
      "You have 1 new message in your mailbox at (Date, GMT Time). To listen to new message dial 095. Per minute charge applies."

      IMPORTANT NOTE: Voicemail messages will be automatically purged from your inbox after one month, so please be sure to save the content of any important messages before they are deleted.
6. OneSimCard General Service Questions
    • Are there any mobile internet data plans or data packages?

      Yes! Data Plans are available on all SIM cards - Plus, Europe & More and Data & Roam SIM. Please see below.

      _____________________________________________________________________________________________________________________________

      OneSimCard Universal

       

      OneSimCard Universal offers the following discount data plans:

      Zone A Data Plans

      Plan #

      Plan Duration

      Plan Size

      Plan Cost

      #17

      Monthly - 30 days

      500 MB

      $15.00

      #11

      Monthly - 30 days

      1000 MB

      $20.00

      #40

      Monthly - 30 days

      2000 MB

      $38.00

      #63

      Monthly - 30 days

      3000 MB

      $55.00

      #64

      Monthly - 30 days

      5000 MB

      $90.00


      Zone A data plans
      cover the following countries:

      Andorra, Argentina, Australia, Austria, Azerbaijan, Belarus, Belgium, Brazil, Bulgaria, Canada, Chile, China, Colombia, Costa Rica, Croatia, Cyprus, Czech Republic, Denmark, Dominican Republic, Egypt, El Salvador, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Gibraltar, Greece, Greenland, Guatemala, Guernsey, Honduras, Hong Kong, Hungary, Iceland, Indonesia, Ireland, Israel, Italy, Jersey, Kazakhstan, Kuwait, Latvia, Liechtenstein, Lithuania, Luxembourg, Malaysia, Malta, Mexico, Montenegro, Morocco, Netherlands, Nicaragua, Norway, Panama, Paraguay, Peru, Philippines, Poland, Portugal, Puerto Rico, Romania, Russia, San Marino, Singapore, Slovakia, Slovenia, South Korea, Spain, Sweden, Switzerland, Thailand, Turkey, USA, Ukraine, United Arab Emirates, United Kingdom, Uruguay, Uzbekistan, Vatican City and Vietnam.


      Zone B Data Plans

      Plan #

      Plan Duration

      Plan Size

      Plan Cost

      #3

      Weekly - 7 days

      150 MB

      $15.00

      #4

      Two Weeks - 14 days

      250 MB

      $29.00

      #5

      Monthly - 30 days

      500 MB

      $50.00

      #9

      Monthly - 30 days

      1000 MB

      $75.00

      #8

      Monthly - 30 days

      2000 MB

      $110.00

      #67

      Monthly - 30 days

      3000 MB

      $175.00

      #68

      Monthly - 30 days

      5000 MB

      $199.00


      Zone B data plans cover the following countries:

      Albania, Andorra, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Aruba, Australia, Austria, Azerbaijan, Barbados, Belarus, Belgium, Bermuda, Bosnia & Herzegovina, Brazil, British Virgin Islands, British Virgin Islands, Bulgaria, Canada, Caribbean Islands, Cayman Islands, Chile, China, Colombia, Costa Rica, Croatia, Cyprus, Czech Republic, DR Congo, Denmark, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Estonia, Faroe Islands, Finland, France, Gambia, Georgia, Germany, Gibraltar, Greece, Greenland, Grenada, Guatemala, Guernsey, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, Jamaica, Japan, Jersey, Kazakhstan, Kosovo, Kuwait, Latvia, Liechtenstein, Lithuania, Luxembourg, Macau, Macedonia, Malaysia, Malta, Mauritius, Mexico, Moldova, Monaco, Montenegro, Montserrat, Morocco, Nepal, Netherlands, Netherlands Antilles, New Zealand, Nicaragua, Nigeria, Norway, Panama, Paraguay, Peru, Philippines, Poland, Portugal, Puerto Rico, Qatar, Romania, Russia, San Marino, Saudi Arabia, Serbia, Seychelles, Singapore, Slovakia, Slovenia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts & Nevis, St. Kitts & Nevis, St. Lucia, St. Lucia, St. Vincent & Grenadines, St. Vincent & Grenadines, Sweden, Switzerland, Taiwan, Tajikistan, Thailand, Turkey, Turks & Caicos, Turks & Caicos, USA, Ukraine, United Arab Emirates, United Kingdom, Uruguay, Uzbekistan, Vatican City and Vietnam.

      Zone Giga Data Plan

      Plan #

      Plan Duration

      Plan Size

      Plan Cost

      #52

      Monthly - 30 days

      5000 MB

      $49.00

      #94

      Monthly - 30 days

      10000 MB

      $86.90


      Zone Giga data plan covers the following countries: 

      Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Guernsey, Hungary, Iceland, Ireland, Israel, Italy, Jersey, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Puerto Rico, Romania, Russia, San Marino, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey, USA, United Kingdom and Vatican City. 

      Zone EU Data Plan

      Plan #

      Plan Duration

      Plan Size

      Plan Cost

      #77

      Two Weeks - 14 days

      5000 MB

      $29.00

      #78

      Two Weeks - 14 days

      10000 MB

      $57.00


      Zone EU data plan covers the following countries: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Guernsey, Hungary, Iceland, Ireland, Italy, Jersey, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, San Marino, Slovakia, Slovenia, Spain, Sweden, United Kingdom and Vatican City. 

      Zone Asiania Data Plan

      Plan #

      Plan Duration

      Plan Size

      Plan Cost

      #58

      Monthly - 30 days

      3000 MB

      $39.00


      Zone Asiania data plan covers the following countries: Australia, China, Hong Kong, India, Indonesia, Japan, Macau, Malaysia, New Zealand, Philippines, Singapore, South Korea, Taiwan, Thailand and Vietnam

      OneSimCard Universal Plans utilization rules:

      If the data Plan is entirely consumed within the Plan time period, a new Data Plan can be purchased again immediately. You can also schedule a Data Plan for Universal SIM to activate on a future date, as well as set up automatic extension of the Data Plan.

      To activate a Data Plan, log in to your OneSimCard account and go to the My SIM Cards menu. Scroll down to the Discount Plan section, select the Plan and click Activate. The cost of the Plan will be deducted from the SIM card balance. If there is not enough money on the SIM, you will need to add funds before you will be able to activate the Plan.

      PLEASE NOTE:

      • Once you activate a¬†Data¬†Plan, the amount charged is not refundable.
      • Data not used during Plan period will be lost.
      • After the¬†Data¬†Plan¬†expires, i.e. the time period ends or you exhaust your¬†data¬†allotment, you will be charged the Pay As You Go ( PAYG) ¬†rate in that country unless you activate a new¬†Data¬†Plan.
      • Data¬†will be charged in 100kB increments instead of the usual 1 or 10kB increments.
      Customers can also top up the sim and order a data Plan at http://ma.onesimcard.com. There is no charge for accessing the page from a mobile phone in most countries.

      _____________________________________________________________________________________________________________________________

      OneSimCard eSIM

       

      OneSimCard eSIM offers the following discount data plans:

      Zone A Data Plans

      Plan #

      Plan Duration

      Plan Size

      Plan Cost

      #17

      Monthly - 30 days

      500 MB

      $13.00

      #11

      Monthly - 30 days

      1000 MB

      $19.00

      #40

      Monthly - 30 days

      2000 MB

      $35.00

      #63

      Monthly - 30 days

      3000 MB

      $53.00

      #64

      Monthly - 30 days

      5000 MB

      $87.00


      Zone A data plans
      cover the following countries:

      Andorra, Argentina, Australia, Austria, Azerbaijan, Belarus, Belgium, Brazil, Bulgaria, Chile, China, Colombia, Costa Rica, Croatia, Cyprus, Czech Republic, Denmark, Dominican Republic, El Salvador, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Gibraltar, Greece, Greenland, Guatemala, Honduras, Hong Kong, Hungary, Iceland, Indonesia, Ireland, Israel, Italy, Kazakhstan, Kuwait, Latvia, Liechtenstein, Lithuania, Luxembourg, Malaysia, Malta, Mexico, Montenegro, Morocco, Netherlands, Nicaragua, Norway, Panama, Paraguay, Peru, Philippines, Poland, Portugal, Puerto Rico, Romania, Russia, San Marino, Singapore, Slovakia, Slovenia, South Korea, Spain, Sweden, Switzerland, Thailand, Turkey, USA, Ukraine, United Kingdom, Uruguay, Vatican City and Vietnam.


      Zone B Data Plans

      Plan #

      Plan Duration

      Plan Size

      Plan Cost

      #3

      Weekly - 7 days

      150 MB

      $12.00

      #4

      Two Weeks - 14 days

      250 MB

      $25.00

      #5

      Monthly - 30 days

      500 MB

      $45.00

      #9

      Monthly - 30 days

      1000 MB

      $69.00

      #8

      Monthly - 30 days

      2000 MB

      $99.00

      #67

      Monthly - 30 days

      3000 MB

      $150.00

      #68

      Monthly - 30 days

      5000 MB

      $175.00


      Zone B data plans cover the following countries:

      Albania, Andorra, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Aruba, Australia, Austria, Azerbaijan, Barbados, Belarus, Belgium, Bermuda, Brazil, British Virgin Islands, British Virgin Islands, Bulgaria, Canada, Caribbean Islands, Cayman Islands, Chile, China, Colombia, Costa Rica, Croatia, Cyprus, Czech Republic, DR Congo, Denmark, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Estonia, Faroe Islands, Finland, France, Gambia, Georgia, Germany, Gibraltar, Greece, Greenland, Grenada, Guatemala, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, Jamaica, Japan, Kazakhstan, Kosovo, Kuwait, Latvia, Liechtenstein, Lithuania, Luxembourg, Macau, Macedonia, Malaysia, Malta, Mauritius, Mexico, Moldova, Monaco, Montenegro, Montserrat, Morocco, Nepal, Netherlands, Netherlands Antilles, New Zealand, Nicaragua, Nigeria, Norway, Panama, Paraguay, Peru, Philippines, Poland, Portugal, Puerto Rico, Qatar, Romania, Russia, San Marino, Saudi Arabia, Serbia, Seychelles, Singapore, Slovakia, Slovenia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts & Nevis, St. Kitts & Nevis, St. Lucia, St. Lucia, St. Vincent & Grenadines, St. Vincent & Grenadines, Sweden, Switzerland, Taiwan, Tajikistan, Thailand, Turkey, Turks & Caicos, Turks & Caicos, USA, Ukraine, United Arab Emirates, United Kingdom, Uruguay, Vatican City and Vietnam.

      Zone Giga Data Plan

      Plan #

      Plan Duration

      Plan Size

      Plan Cost

      #52

      Monthly - 30 days

      5000 MB

      $45.00

      #94

      Monthly - 30 days

      10000 MB

      $86.90


      Zone Giga data plan covers the following countries: 

      Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Hungary, Iceland, Ireland, Israel, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Puerto Rico, Romania, Russia, San Marino, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey, USA, United Kingdom and Vatican City. 

      Zone EU Data Plan

      Plan #

      Plan Duration

      Plan Size

      Plan Cost

      #77

      Two Weeks - 14 days

      5000 MB

      $29.00

      #78

      Two Weeks - 14 days

      10000 MB

      $57.00


      Zone EU data plan covers the following countries: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, San Marino, Slovakia, Slovenia, Spain, Sweden, United Kingdom and Vatican City. 

       

      OneSimCard eSIM Plans utilization rules:

      If the data Plan is entirely consumed within the Plan time period, a new Data Plan can be purchased again immediately. You can also schedule a Data Plan for eSIM to activate on a future date, as well as set up automatic extension of the Data Plan.

      To activate a Data Plan, log in to your OneSimCard account and go to the My SIM Cards menu. Scroll down to the Discount Plan section, select the Plan and click Activate. The cost of the Plan will be deducted from the SIM card balance. If there is not enough money on the SIM, you will need to add funds before you will be able to activate the Plan.

      PLEASE NOTE:

      • Once you activate a¬†Data¬†Plan, the amount charged is not refundable.
      • Data not used during Plan period will be lost.
      • After the¬†Data¬†Plan¬†expires, i.e. the time period ends or you exhaust your¬†data¬†allotment, you will be charged the Pay As You Go ( PAYG) ¬†rate in that country unless you activate a new¬†Data¬†Plan.
      • Data¬†will be charged in 100kB increments instead of the usual 1 or 10kB increments.
      Customers can also top up the sim and order a data Plan at http://ma.onesimcard.com. There is no charge for accessing the page from a mobile phone in most countries.

      ______________________________________________________________________________________________________________________________


      OneSimCard Expedition (formerly Data & Roam)

       

      OneSimCard Expedition (formerly Data & Roam) offers Data Plans available across Europe and around the world countries.


      Zone A Data Plan

      Plan #

      Plan Duration

      Plan Size

      Plan Cost

      #14

      Monthly - 30 days

      1000 MB

      $12.00

      #40

      Monthly - 30 days

      2000 MB

      $20.00

      #52

      Monthly - 30 days

      5000 MB

      $40.00


      Zone A Data Plan covers the following countries:

      Armenia, Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Hungary, Iceland, Ireland, Israel, Italy, Kazakhstan, Kyrgyzstan, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Puerto Rico, Romania, Russia, San Marino, Slovakia, Slovenia, Spain, St. Martin - French, Sweden, Switzerland, Turkey, U.S. Virgin Islands, USA, United Kingdom, Uzbekistan and Vatican City

       

      Zone B Data Plans

      Plan #

      Plan Duration

      Advantage Data Allowance Countries

      Standard Data Allowance Countries

      Plan Cost

      #1

      Two Weeks - 14 days

      250 MB

      125 MB

      $25.00

      #2

      Two Weeks - 14 days

      500 MB

      250 MB

      $45.00

      #3

      Monthly - 30 days

      1000 MB

      500 MB

      $75.00

      #4

      Monthly - 30 days

      2000 MB

      1000 MB

      $99.00

      There are two sets of countries where¬†Zone B data¬†plans are offered. The ‚ÄúAdvantage¬†Data¬†Allowance‚ÄĚ countries have a¬†data¬†allowance twice as large as the ‚ÄúStandard¬†Data¬†Allowance‚ÄĚ countries. The maximum monthly¬†data¬†allowance in the ‚ÄúAdvantages¬†Data¬†Allowance‚ÄĚ countries is 2000 MB, while the maximum monthly¬†data¬†allowance in the ‚ÄúStandard¬†Data¬†Allowance‚ÄĚ countries is 1000 MB. All 4 types¬†of¬†Data¬†Plans¬†are available in all countries where¬†the¬†data Plans¬†are offered.

      The Advantage Data Allowance countries are:

      Albania, Anguilla, Antigua & Barbuda, Armenia, Australia, Austria, Azerbaijan, Bahrain, Barbados, Belarus, Belgium, Bosnia & Herzegovina, British Virgin Islands, Brunei, Bulgaria, Caribbean Islands, Cayman Islands, China, Colombia, Costa Rica, Croatia, Cyprus, Czech Republic, Denmark, Dominica, Ecuador, Egypt, El Salvador, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Ghana, Gibraltar, Greece, Greenland, Honduras, Hong Kong, Hungary, Iceland, Indonesia, Ireland, Israel, Italy, Japan, Jordan, Kazakhstan, Kyrgyzstan, Latvia, Liechtenstein, Lithuania, Luxembourg, Macau, Malaysia, Malta, Mexico, Moldova, Montenegro, Montserrat, Netherlands, Netherlands Antilles, New Zealand, Nicaragua, Norway, Poland, Portugal, Puerto Rico, Qatar, Romania, Russia, San Marino, Saudi Arabia, Singapore, Slovakia, Slovenia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts & Nevis, St. Lucia, St. Vincent & Grenadines, Sweden, Switzerland, Taiwan, Tajikistan, Tanzania, Thailand, Tunisia, Turkey, Turks & Caicos, U.S. Virgin Islands, USA, Ukraine, United Kingdom, Uzbekistan, Vatican City and Vietnam


      The Standard Data Allowance countries are:

      Andorra, Argentina, Canada, Chile, Guatemala, India, Kenya, Panama, Peru, Philippines, Serbia and United Arab Emirates.


      Zone Giga Data Plan

      Plan #

      Plan Duration

      Plan Size

      Plan Cost

      #15

      Monthly - 30 days

      3000 MB

      $29.95


      Zone Giga Data Plan covers the following countries: 

      Turkey.

      OneSimCard Expedition (formerly Data & Roam) Plan utilization rules:

      If the data Plan is entirely consumed within the Plan time period, a new Data Plan can be purchased again immediately. You can also schedule a Data Plan for Plus SIM to activate on a future date, as well as set up automatic extension of the Data Plan.

      To activate a Data Plan, log in to your OneSimCard account and go to the My SIM Cards menu. Scroll down to the Discount Plan section, select the Plan and click Activate. The cost of the Plan will be deducted from the SIM card balance. If there is not enough money on the SIM, you will need to add funds before you will be able to activate the Plan.

      PLEASE NOTE:

      • Once you activate any¬†Data¬†Plan, the amount charged is not refundable.
      • Data¬†not being used up during¬†the Plan¬†period will be lost. Any Turbo Plan Data unused by this time, will be lost too.
      • After the¬†Data¬†Plan¬†expires, i.e. the time period ends or you use up your¬†data¬†allotment, you will be charged the standard¬†data rate in that country unless you activate a new¬†Data¬†Plan.
      • Data¬†will be charged in 100kB increments instead of the usual 1 or 10kB increments.

      Standard data rates ( Pay As You Go - PAYG) are located (where available) in the roaming network table for each country here.

      OneSimCard Expedition (formerly Data & Roam) allows to check the status of the Plan and activate new data Plan directly from the OneSimCard Mobile Phone at http://onesimcard.data

       

      ______________________________________________________________________________________________________________________________

       

         OneSimCard Europe & More

       

      OneSimCard Europe & More offers the following data plans.

       

      Zone A Data Plan

      Plan #

      Plan Duration

      Plan Size

      Plan Cost

      #45

      Monthly - 30 days

      1000 MB

      $19.95

      #46

      Monthly - 30 days

      3000 MB

      $49.95

      #47

      Monthly - 30 days

      5000 MB

      $59.95

      Zone A Data Plan covers the following countries:

      Austria, Azores, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Madeira, Malta, Netherlands, Norway, Poland, Portugal, Romania, San Marino, Slovakia, Slovenia, Spain, St. Martin - French, Svalbard, Sweden, United Kingdom and Vatican City.

      Zone Special Data Plans

      Plan #

      Plan Duration

      Plan Size

      Plan Cost

      #6

      Two Weeks - 14 days

      500 MB

      $25.00

      #7

      Two Weeks - 14 days

      1 GB

      $50.00

      #8

      Monthly - 30 days

      2 GB

      $75.00

      #9

      Monthly - 30 days

      3 GB

      $99.00

       

      Zone Special Data Plans cover the following countries:

      Austria, Azores, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Madeira, Malta, Netherlands, Norway, Poland, Portugal, Romania, San Marino, Satellite: MCP, Slovakia, Slovenia, Spain, Svalbard, Sweden, Switzerland, Telenor Network, United Kingdom and Vatican City
      .

       

      OneSimCard Europe & More Plan utilization rules:

      If the data Plan is entirely consumed within the Plan time period, a new Data Plan can be purchased again immediately. You can also schedule a Data Plan for Plus SIM to activate on a future date, as well as set up automatic extension of the Data Plan.

      To activate a Data Plan, log in to your OneSimCard account and go to the My SIM Cards menu. Scroll down to the Discount Plan section, select the Plan and click Activate. The cost of the Plan will be deducted from the SIM card balance. If there is not enough money on the SIM, you will need to add funds before you will be able to activate the Plan.


      All data Plans use are subject to the Fair Use Policy posted in the Terms of Use.

      To activate a Data Plan, log in to your OneSimCard account and go to the My SIM Cards menu. Scroll down to the Discount Plan Section, select the Plan and click Activate. The cost of the Plan will be deducted from the SIM card balance. If there is not enough money on the SIM, you will need to add funds before you will be able to activate the Plan.

      PLEASE NOTE:

      Once you activate any Data Plan, the amount charged is not refundable.

      Data not being used up during the Plan period will be lost.

      After the Data Plan expires, i.e. the time period ends or you use up your data allotment, you will be charged the standard data rate in that country unless you activate a new Data Plan.

      Data will be charged in 100kB increments.

      ______________________________________________________________________________________________________________________________

      OneSimCard Plus

       

      For OneSimCard Plus we currently offer Monthly, Weekly and Daily Data Plan for most European countries plus Canada, India, USA and other countries around the world.

      Zone A Data Plan

      Plan #

      Plan Duration

      Plan Size

      Plan Cost

      #11

      Monthly - 30 days

      1000 MB

      $19.95

      #40

      Monthly - 30 days

      2000 MB

      $34.95

      #63

      Monthly - 30 days

      3000 MB

      $54.95

      #64

      Monthly - 30 days

      5000 MB

      $89.95


      Zone A data plan covers the following countries:

      Andorra, Argentina, Australia, Austria, Azerbaijan, Belarus, Belgium, Brazil, Bulgaria, Canada, Canary Islands, Chile, China, Colombia, Costa Rica, Croatia, Cyprus, Czech Republic, Denmark, Dominican Republic, Egypt, El Salvador, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Gibraltar, Greece, Greenland, Guatemala, Guernsey, Honduras, Hong Kong, Hungary, Iceland, Indonesia, Ireland, Israel, Italy, Jersey, Kazakhstan, Kuwait, Latvia, Liechtenstein, Lithuania, Luxembourg, Madeira, Malaysia, Malta, Mexico, Montenegro, Morocco, Netherlands, Nicaragua, Norway, Panama, Paraguay, Peru, Philippines, Poland, Portugal, Puerto Rico, Romania, Russia, San Marino, Singapore, Slovakia, Slovenia, South Korea, Spain, Svalbard, Sweden, Switzerland, Thailand, Tibet, Turkey, U.S. Virgin Islands, USA, Ukraine, United Arab Emirates, United Kingdom, Uruguay, Uzbekistan, Vatican City and Vietnam.

      Zone B Data plans

      Plan #

      Plan Duration

      Plan Size

      Plan Cost

      #3

      Weekly - 7 days

      150 MB

      $15.00

      #4

      Two Weeks - 14 days

      250 MB

      $25.00

      #5

      Monthly - 30 days

      500 MB

      $45.00

      #9

      Monthly - 30 days

      1000 MB

      $69.00

      #8

      Monthly - 30 days

      2000 MB

      $99.00

      #67

      Monthly - 30 days

      3000 MB

      $150.00

      #68

      Monthly - 30 days

      5000 MB

      $175.00

      Zone B data plans cover the following countries:

      Albania, Andorra, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Aruba, Australia, Austria, Azerbaijan, Barbados, Belarus, Belgium, Bermuda, Bonaire, Bosnia & Herzegovina, Brazil, British Virgin Islands, British Virgin Islands, Bulgaria, Canada, Canary Islands, Caribbean Islands, Cayman Islands, Chile, China, Colombia, Costa Rica, Croatia, Cyprus, Czech Republic, DR Congo, Denmark, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Estonia, Faroe Islands, Finland, France, Galapagos Islands, Gambia, Georgia, Germany, Gibraltar, Greece, Greenland, Grenada, Guatemala, Guernsey, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, Jamaica, Japan, Jersey, Kazakhstan, Kosovo, Kuwait, Latvia, Liechtenstein, Lithuania, Luxembourg, Macau, Macedonia, Madeira, Malaysia, Malta, Mauritius, Mexico, Moldova, Monaco, Montenegro, Montserrat, Morocco, Nepal, Netherlands, Netherlands Antilles, New Zealand, Nicaragua, Nigeria, Norway, Panama, Paraguay, Peru, Philippines, Poland, Portugal, Puerto Rico, Qatar, Romania, Russia, San Marino, Saudi Arabia, Serbia, Seychelles, Singapore, Slovakia, Slovenia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts & Nevis, St. Kitts & Nevis, St. Lucia, St. Lucia, St. Vincent & Grenadines, St. Vincent & Grenadines, Svalbard, Sweden, Switzerland, Taiwan, Tajikistan, Thailand, Tibet, Turkey, Turks & Caicos, Turks & Caicos, U.S. Virgin Islands, USA, Ukraine, United Arab Emirates, United Kingdom, Uruguay, Uzbekistan, Vatican City and Vietnam.

      Zone Giga Data Plan

      Plan #

      Plan Duration

      Plan Size

      Plan Cost

      #52

      Monthly - 30 days

      5000 MB

      $45.00

      #94

      Monthly - 30 days

      10000 MB

      $86.90


      Zone Giga data plan covers the following countries: 

      Austria, Belgium, Bulgaria, Canary Islands, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Guernsey, Hungary, Iceland, Ireland, Israel, Italy, Jersey, Latvia, Liechtenstein, Lithuania, Luxembourg, Madeira, Malta, Netherlands, Norway, Poland, Portugal, Puerto Rico, Romania, Russia, San Marino, Slovakia, Slovenia, Spain, Svalbard, Sweden, Switzerland, Turkey, U.S. Virgin Islands, USA, United Kingdom and Vatican City.

      Zone Asiania Data Plan

      Plan #

      Plan Duration

      Plan Size

      Plan Cost

      #58

      Monthly - 30 days

      3000 MB

      $39.00

      Zone Asiania Data Plan covers the following countries: Australia, China, Hong Kong, India, Indonesia, Japan, Macau, Malaysia, New Zealand, Philippines, Singapore, South Korea, Taiwan, Thailand, Tibet and Vietnam.

       OneSimCard Plus Plans utilization rules:

      If the data Plan is entirely consumed within the Plan time period, a new Data Plan can be purchased again immediately. You can also schedule a Data Plan for Plus SIM to activate on a future date, as well as set up automatic extension of the Data Plan.

      To activate a Data Plan, log in to your OneSimCard account and go to the My SIM Cards menu. Scroll down to the Discount Plan section, select the Plan and click Activate. The cost of the Plan will be deducted from the SIM card balance. If there is not enough money on the SIM, you will need to add funds before you will be able to activate the Plan.

      PLEASE NOTE:

      • Once you activate a¬†Data¬†Plan, the amount charged is not refundable.
      • Data not used during Plan period will be lost.
      • After the¬†Data¬†Plan¬†expires, i.e. the time period ends or you exhaust your¬†data¬†allotment, you will be charged the Pay As You Go ( PAYG) ¬†rate in that country unless you activate a new¬†Data¬†Plan.
      • Data¬†will be charged in 100kB increments instead of the usual 1 or 10kB increments.
      Customers can also top up the sim and order a data Plan at http://ma.onesimcard.com. There is no charge for accessing the page from a mobile phone in most countries.
7. OneSimCard General Service Questions
    • Can I get rewarded for referring friends to OneSimCard?

      Yes, you can! Our Refer a Friend program is available to all OneSimCard active account holders. For each friend you refer that purchases new service, you will receive $10 ($5 for rentals) deposited into your 1SIM Money Fund. The referral bonus will be received once the order for new service is placed, shipped and the 30-day return window has closed. You can then use these bonus awards to recharge your airtime or use toward any other purchases. There are no limits to the number of friends you can refer or the bonuses you can receive!

      In addition, your referred friend will also receive a 5% discount on their initial order, excluding airtime.

      To refer a friend, simply log in to your account and click the Refer A Friend link on your main account menu. You will be notified when your referrals make a purchase and will be able to track all of your referrals right from this Refer A Friend page.

      Please note: in order to be eligible for your bonus you MUST first refer your friend(s) using the Refer A Friend link/page. We will not accept any referrals verbally, via email or by any means other than submitting through the form.
8. Rates and Cost Questions
    • What is the cost to make calls from a OneSimCard phone to another OneSimCard phone?

      It depends on the country you're in when making the call. In many countries there is a special low rate of just $0.25/min to call another OneSimCard phone (only when dialing the other OneSimCard user's primary mobile number, not a Personal Extra Number). In other countries your cost will be our standard low outgoing call rate from that country.

      Example 1: two OneSimCard users are in Italy and one calls the other, the cost will be $0.25/min for the caller and free for the receiver.


      Visit our Rates & Coverage page and choose any country to view its current rates. Use the dropdown menus to see rates for calling to/from other countries.

      PLEASE NOTE: If you activate a discount call plan, the special rate to make OneSimCard-to-OneSimCard calls will not be available. You will be charged for those calls according to the discount call plan rate.

9. How To Use Questions
    • Is there a mobile app that will let me recharge my account and other services?

      Yes! Our myOneSim app for the iPhone devices will let you easily access many account services, such as recharging your account, checking voicemail, ordering discount voice and text plans, and much more. MyOneSim is available for download from the App store. Find more information in the Help section of your online account.

10. How To Use Questions
    • How Do I Check The Balance Of Purchased Data Plan?

      There are three ways to check the remaining balance of purchased data plan.

       

      1. On-line in OneSimCard Menu of your account in the Discount Section of the page.

      2. On Apple devices from OneSimCard Assist app

      3. From OneSimCard mobile phone: 

           Dial the following: *146*942#

       

      The remaining data balance will be displayed.

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