Do you offer an eSIM option for iPhones, Androids or Tablets?
Yes. The OneSimCard eSIM option is available for use with iOS and Android phones, smart watches and even Windows tablets.
eSIM is not a physical, but rather a program that can be downloaded to eSIM compatible phones and device.
The list of supported devices includes:
Learn more about eSIM compatibility on the eSIM page.
Can I used OneSim VoIP over the Internet Data offered by OneSimCard? Will it save me anything?In countries where the cost of using mobile Internet Data is below 20 c/MB, the cost of using
Does voicemail work with OneSim VoIP?Yes. If you are not available to answer the OneSim VoIP call or if the OneSim VoIP app is turned off, the call will be routed through our standard roaming network. If the call is not answered it will be sent to your OneSimCard voicemail box.
I can make calls through OneSim VoIP. However incoming calls are going through my roaming. What's wrong?If your incoming calls are not being routed through the OneSim VoIP app then you are either not connected to Wi-Fi or the OneSim VoIP app is not active.
Which phone number will be shown on the caller ID when I make a call using OneSim VoIP?Your active OneSim VoIP Personal Extra Number (PEN) will be shown on the caller ID.
I have more than one Personal Extra Number (PEN). Can I use different PENs for OneSim VoIP?If you have more than one OneSim VoIP enabled PEN you can switch between these PENs for the purpose of the OneSim VoIP account. This option is available in the My Cards menu in your online account.
How do I know if the Personal Extra Number (PEN) I currently have is OneSim VoIP compatible?Log in to your OneSimCard account, go to the My Cards menu and scroll down. If your PEN is VoIP compatible you will see an option to create a OneSim VoIP account. At this time all OneSimCard PENs are VOIP capable except for UK Mobile numbers.
What is the cost of calling between two OneSim VoIP phones?Calls between two OneSim VoIP phones are absolutely free.
Can I call using OneSim VoIP from countries where OneSimCard does not offer roaming coverage?Yes. You can call from absolutely anywhere as long as you have a good Wi-Fi connection.
Do I need to have a OneSimCardcard installed in my phone to use OneSim VoIP?No. OneSimCard is not required to be installed in the phone for OneSim VoIP to be used. However, you do need to have OneSimCard account with a VoIP capable PEN.
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