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11. Troubleshooting Questions
    • I just arrived in a foreign country and my phone is not working, what should I do?

      If you left your phone on during your flight or cruise then you should fully power down and restart your phone. Once your phone powers back on it should automatically select an available roaming network.

      If your phone is not a quad-band phone, please make sure that the bands of your phone are those required in the country of your travel. You can look it up here.
      In some countries like in USA turning off 3G mode of the phone will make it quicker for the phone to register on the network.
12. Troubleshooting Questions
    • I can't send SMS from my iPhone

      There is a known bug with iPhone phone book. If you are trying to text to a contact that is entered in the phone book, and the contact is not entered in proper international number format, the SMS will not go through even if you just enter the number in the SMS menu directly and properly. 
      Please edit the record in the phone book to be +CountryCode_Number. It needs to have the + character in front, which is an equivalent of 00.

      You will also need to delete all recent attempts to send SMS to this number from the Messaging menu. It should be no conversation or attempts to send SMS left in the phone to this number.


      We understand that this is very frustrating, but do not know why Apple will not fix it. This problem affects only Apple phones.

      Example: for US Number 1-617-600-8250 you should have entered in the address book: +16176008250
      Delete existing text conversation after fixing the phone book record. 
      You can always test your SMS by sending SMS to OneSimCard Support number +16176008250 from your OneSimCard phone. This will create an automated ticket in the system and you will know if the message was delivered or not. You will be charged regular SMS rate for this message.
13. Troubleshooting Questions
    • What should I do if my OneSimCard phone or SIM card is lost or stolen?

      If your phone or SIM card is lost or stolen and automatic recharge is on, this could be a serious problem.

      To prevent this, log in to your account and activate the option to block your service immediately after you notice your phone or SIM card is missing. You can find this option in the My SIM Cards menu. Your OneSimCard service for this SIM card number will be instantly blocked. The remaining balance on your lost SIM can be transferred to another SIM card on your account or you can order a replacement SIM card if you would like to keep your phone numbers from the lost SIM.

      Alternatively, you can contact customer service online or call 001-617-313-8888 for assistance.

14. Troubleshooting Questions
    • I have a OneSimCard SIM and my phone will not register on a roaming network, what's wrong?

      Sometimes when moving from the USA, Canada or Mexico to another country, the SIM card will need to be reset to properly register on a new country roaming network.

      • If you have the OneSimCard Menu on your phone (it may be called Sim Application Menu on iPhones or SIM Toolkit on Androids), go to the menu, scroll down to Settings and enter Service Code 2003 and confirm, then Code 000 and confirm. For older SIM cards after this enter Service Code 1101 and confirm. Turn the phone off and then back on.¬†

      • If you do not have access to the OneSimCard Menu then turn off your phone, remove the battery for 20 seconds, reinstall the battery and then turn back on your phone.
15. Troubleshooting Questions
    • Does iPhone Hotspot work with OneSimCard?

      Yes. All unlocked iPhones' Hotspot feature works with OneSimCard SIM.

       
      There are a few settings to make sure for this to function properly on your iPhone:
      1. Settings - Cellular - Cellular Data - ON
      2. Settings - Cellular - Data Roaming - ON
      3. Settings - Cellular - Cellular Data Network - Cellular Data - APN = APN will be set automatically
      4. Settings - Wi-Fi - ON
      5. Settings - Personal Hotspot - ON. 
      After turning the Hotspot on, you should stay on the Personal Hotspot screen of your iPhone for SSID of your phone to show up on other Wi-Fi devices, so you can get connected. After you connected to the Hotspot, you can leave the screen. Alternatively, you can always use Bluetooth or USB connection to provide the internet access from your OneSimCard iPhone Hotspot to your other devices.
16. Ordering Questions
    • Do I need to activate the SIM card when my order is received or purchased from a retail store?

      Yes, you will need to activate the SIM card once the order is received.

      All OneSimCard international SIM cards and international cell phones with SIM cards are shipped inactive to prevent theft and improve security. Only the person who placed the order for OneSimCard service can activate it.

      Activation is very simple: When you receive the SIM, just log in to your account at www.OneSimCard.com and click the large Activate button you will see in the middle of the screen.

      Retail Customers: If you purchased your SIM card through an online or brick-and-mortar retail store, you should have received activation instructions inside the product packaging. To activate retail SIM cards, go to www.OneSimCard.com/Retail enter your new OneSimCard international mobile number and fill out the form to register and activate the SIM card.
17. Troubleshooting Questions
    • When I dial following your instructions it does not work. What's wrong?

      This answer applies to SIM cards purchased before January 1, 2017.

      Some phones, such as Samsung, some Motorola, Android and Apple iPhones, require special dialing instructions or simple OneSimCard settings menu changes in order to make calls.

      It is possible to make almost any phone entirely compatible, so you can call directly without using the OneSimCard menu or *146* by following these simple programming instructions below.

      How to activate compatibility mode:

        1. Locate OneSimCard Menu.

       On iPhones it is called SIM Applications menu and is located under Settings- Phone menu

               On Androids it is called SIM Toolkit app or OneSimCard app and it looks like one of the apps.

         

      1. Open "OneSimCard" menu ( SIM Applications, SIM Toolkit, STK)
      2. Select "Settings
        Newer SIM Cards: Select Service Code option and follow instructions below:
        Older SIM Cards: After selecting Settings:
        1. Agree with message by pressing "Yes"
        2. Dial digits "1101" and select "OK" (Screen will show "CC OptionX: ON" message)

          Bear in mind that if you have powered your telephone down, and have removed and reinstalled the battery, you will need to follow the programming steps outlined above, again.

          If for any reason after entering compatibility code, you still do not get a ringback or you get the ringback the first time you make a call, but second time it would not work, please enter code 802 into the Service Code window instead of 1101 as provided above.

           

          iPhone users can download OneSimCard Assist App from iTunes that will takes care of the iphones compatibility issues, except for removing the ringback.


          For example, calling to USA: Dial *146*0016175551212# and press the TALK (or SEND) button

          * is a star character located on the keypad
          • To check your balance dial¬† *146*099# and press the TALK (or SEND) button
          • To add funds dial *146*098XXXX*ZZ# and press the TALK (or SEND) button,
            where XXXX - 4 last digit of your credit card on file, ZZ - Recharge amount
          • You need to press * on your phone in the above dialing sequences
          • Activation of voice mail *146*091# and press the TALK (or SEND) button
          • Deactivation of voice mail *146*090# and press the TALK (or SEND) button
          • Check number of messages in Voice Mail *146*094# and press the TALK (or SEND) button
          • To listen to voice mail *146*095# and press the TALK (or SEND) button

          The sequence *146* and # at the end can be used from any phone. However, most phones do not require it.

          We strongly recommend you to watch very short video tutorials that will help you to understand how to make calls, SMS and data on your OneSimCard Phone.


          These videos are available in the Help Menu of your OneSimCard Portal. You need to log in to your OneSimCard account first and then proceed to the Help Menu to be able to access these videos.
          Again, this troubleshooting advice might be needed only for older SIM cards.

           

           

      18. Ordering Questions
        • Is there a nano-SIM version available for my iPhones or other phones?

          Yes! Just select "nano size" or buy a 3-in-1 SIM that contains all 3 sim sizes during checkout.

      19. Rates and Cost Questions
        • Are there any discount SMS text message plans available in Europe or other countries?

          Discount SMS from Europe and many other countries are available with OneSimCard Universal, OneSimCard Plus, Expedition (formerly Data & Roam) and Europe & More SIM cards.

          Discount SMS 100 Plan

          When activated, this plan provides 100 free classic SMS messages sent from Europe to any number in any country in the world. Messages should be sent from the normal SMS menu of your phone and NOT from the OneSimCard 'Travel SMS' menu. SMS plan will be effective for 30 calendar days after the activation took place. The plan can be activated from your OneSimCard web account. Activation cost is 10.00 USD.  

          New SMS plans are available in following countries:
          Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, French Guiana, Germany, Gibraltar, Greece, Guadeloupe, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Martinique, Monaco, Netherlands, Norway, Poland, Portugal, Romania, San Marino, Slovakia, Slovenia, Spain, Sweden, United Kingdom and Vatican City.

          To check how many days and SMS messages are left, dial *146*922*1#
          Screen will show the following message: "SMS package active for X day(s) more, You have already used X of XX free SMS"

      20. Rates and Cost Questions
        • Are there any mobile internet data plans or data packages?

          Yes! Data Plans are available on all SIM cards - Plus, Europe & More and Data & Roam SIM. Please see below.

          _____________________________________________________________________________________________________________________________

          OneSimCard Universal

           

          OneSimCard Universal offers the following discount data plans:

          Zone A Data Plans

          Plan #

          Plan Duration

          Plan Size

          Plan Cost

          #17

          Monthly - 30 days

          500 MB

          $15.00

          #11

          Monthly - 30 days

          1000 MB

          $20.00

          #40

          Monthly - 30 days

          2000 MB

          $38.00

          #63

          Monthly - 30 days

          3000 MB

          $55.00

          #64

          Monthly - 30 days

          5000 MB

          $90.00


          Zone A data plans
          cover the following countries:

          Albania, Argentina, Australia, Austria, Azerbaijan, Belarus, Belgium, Brazil, Bulgaria, Canada, Chile, China, Colombia, Costa Rica, Croatia, Cyprus, Czech Republic, Denmark, Dominican Republic, Ecuador, Egypt, El Salvador, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Gibraltar, Greece, Guatemala, Honduras, Hong Kong, Hungary, Iceland, Indonesia, Ireland, Israel, Italy, Jersey, Kazakhstan, Latvia, Liechtenstein, Lithuania, Luxembourg, Malaysia, Malta, Mexico, Montenegro, Netherlands, Nicaragua, Norway, Panama, Paraguay, Peru, Philippines, Poland, Portugal, Puerto Rico, Romania, Russia, San Marino, Satellite: MCP, Telenor Network, Singapore, Slovakia, Slovenia, South Korea, Spain, Sweden, Switzerland, Taiwan, Thailand, Turkey, USA, Ukraine, United Arab Emirates, United Kingdom, Uruguay, Uzbekistan, Vatican City and Vietnam.


          Zone B Data Plans

          Plan #

          Plan Duration

          Plan Size

          Plan Cost

          #3

          Weekly - 7 days

          150 MB

          $15.00

          #4

          Two Weeks - 14 days

          250 MB

          $29.00

          #5

          Monthly - 30 days

          500 MB

          $50.00

          #9

          Monthly - 30 days

          1000 MB

          $75.00

          #8

          Monthly - 30 days

          2000 MB

          $110.00

          #67

          Monthly - 30 days

          3000 MB

          $175.00

          #68

          Monthly - 30 days

          5000 MB

          $199.00


          Zone B data plans cover the following countries:

          Albania, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Aruba, Australia, Austria, Azerbaijan, Barbados, Belarus, Belgium, Bermuda, Bosnia & Herzegovina, Brazil, British Virgin Islands, Bulgaria, Canada, Caribbean Islands, Cayman Islands, Chile, China, Colombia, Costa Rica, Croatia, Cyprus, Czech Republic, DR Congo, Denmark, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Gibraltar, Greece, Greenland, Grenada, Guatemala, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, Jamaica, Japan, Jersey, Kazakhstan, Kosovo, Kuwait, Latvia, Liechtenstein, Lithuania, Luxembourg, Macau, Malaysia, Malta, Mauritius, Mexico, Moldova, Montenegro, Montserrat, Netherlands, Netherlands Antilles, New Zealand, Nicaragua, Norway, Panama, Paraguay, Peru, Philippines, Poland, Portugal, Puerto Rico, Qatar, Romania, Russia, San Marino, Satellite: MCP, Telenor Network, Saudi Arabia, Serbia, Singapore, Slovakia, Slovenia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts & Nevis, St. Kitts & Nevis, St. Lucia, St. Lucia, St. Vincent & Grenadines, St. Vincent & Grenadines, Suriname, Sweden, Switzerland, Taiwan, Tajikistan, Thailand, Turkey, Turks & Caicos, Turks & Caicos, USA, Ukraine, United Arab Emirates, United Kingdom, Uruguay, Uzbekistan, Vatican City and Vietnam.

          Zone Giga Data Plan

          Plan #

          Plan Duration

          Plan Size

          Plan Cost

          #52

          Monthly - 30 days

          5000 MB

          $49.00

          #94

          Monthly - 30 days

          10000 MB

          $86.90


          Zone Giga data plan covers the following countries: 

          Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Hungary, Iceland, Ireland, Italy, Jersey, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Puerto Rico, Romania, Russia, San Marino, Satellite: MCP, Telenor Network, Slovakia, Slovenia, Spain, Sweden, Switzerland, USA, United Kingdom and Vatican City. 

          Zone EU Data Plan

          Plan #

          Plan Duration

          Plan Size

          Plan Cost

          #77

          Two Weeks - 14 days

          5000 MB

          $29.00

          #78

          Two Weeks - 14 days

          10000 MB

          $57.00


          Zone EU data plan covers the following countries: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Hungary, Iceland, Ireland, Italy, Jersey, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, San Marino, Satellite: MCP, Telenor Network, Slovakia, Slovenia, Spain, Sweden, United Kingdom and Vatican City. 

          Zone Asiania Data Plan

          Plan #

          Plan Duration

          Plan Size

          Plan Cost

          #58

          Monthly - 30 days

          3000 MB

          $39.00


          Zone Asiania data plan covers the following countries: Australia, China, Hong Kong, India, Indonesia, Japan, Macau, Malaysia, New Zealand, Philippines, Singapore, South Korea, Taiwan, Thailand and Vietnam

          OneSimCard Universal Plans utilization rules:

          If the data Plan is entirely consumed within the Plan time period, a new Data Plan can be purchased again immediately. You can also schedule a Data Plan for Universal SIM to activate on a future date, as well as set up automatic extension of the Data Plan.

          To activate a Data Plan, log in to your OneSimCard account and go to the My SIM Cards menu. Scroll down to the Discount Plan section, select the Plan and click Activate. The cost of the Plan will be deducted from the SIM card balance. If there is not enough money on the SIM, you will need to add funds before you will be able to activate the Plan.

          PLEASE NOTE:

          • Once you activate a¬†Data¬†Plan, the amount charged is not refundable.
          • Data not used during Plan period will be lost.
          • After the¬†Data¬†Plan¬†expires, i.e. the time period ends or you exhaust your¬†data¬†allotment, you will be charged the Pay As You Go ( PAYG) ¬†rate in that country unless you activate a new¬†Data¬†Plan.
          • Data¬†will be charged in 100kB increments instead of the usual 1 or 10kB increments.
          Customers can also top up the sim and order a data Plan at http://ma.onesimcard.com. There is no charge for accessing the page from a mobile phone in most countries.

          _____________________________________________________________________________________________________________________________

          OneSimCard eSIM World

           

          OneSimCard eSIM World offers the following discount data plans:

          Zone A Data Plans

          Plan #

          Plan Duration

          Plan Size

          Plan Cost

          #413

          Monthly - 30 days

          500 MB

          $13.00

          #407

          Monthly - 30 days

          1000 MB

          $19.00

          #414

          Monthly - 30 days

          2000 MB

          $35.00

          #419

          Monthly - 30 days

          3000 MB

          $53.00

          #420

          Monthly - 30 days

          5000 MB

          $87.00


          Zone A data plans
          cover the following countries:

          Albania, Argentina, Australia, Austria, Azerbaijan, Belarus, Belgium, Brazil, Bulgaria, Chile, China, Colombia, Costa Rica, Croatia, Cyprus, Czech Republic, Denmark, Dominican Republic, Ecuador, El Salvador, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Gibraltar, Greece, Guatemala, Honduras, Hungary, Iceland, Ireland, Israel, Italy, Kazakhstan, Latvia, Liechtenstein, Lithuania, Luxembourg, Malaysia, Malta, Mexico, Montenegro, Netherlands, Nicaragua, Norway, Panama, Paraguay, Peru, Poland, Portugal, Puerto Rico, Romania, Russia, San Marino, Slovakia, Slovenia, South Korea, Spain, Sweden, Switzerland, Turkey, USA, Ukraine, United Kingdom, Uruguay, Uzbekistan, Vatican City and Vietnam.


          Zone B Data Plans

          Plan #

          Plan Duration

          Plan Size

          Plan Cost

          #402

          Weekly - 7 days

          150 MB

          $12.00

          #403

          Two Weeks - 14 days

          250 MB

          $25.00

          #404

          Monthly - 30 days

          500 MB

          $45.00

          #406

          Monthly - 30 days

          1000 MB

          $69.00

          #405

          Monthly - 30 days

          2000 MB

          $99.00

          #421

          Monthly - 30 days

          3000 MB

          $150.00

          #422

          Monthly - 30 days

          5000 MB

          $175.00


          Zone B data plans cover the following countries:

          Albania, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Aruba, Australia, Austria, Azerbaijan, Barbados, Belarus, Belgium, Bermuda, Bosnia & Herzegovina, Brazil, British Virgin Islands, Bulgaria, Canada, Caribbean Islands, Cayman Islands, Chile, China, Colombia, Costa Rica, Croatia, Cyprus, Czech Republic, DR Congo, Denmark, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Gibraltar, Greece, Greenland, Grenada, Guatemala, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, Jamaica, Japan, Kazakhstan, Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Macau, Malaysia, Malta, Mexico, Moldova, Monaco, Montenegro, Montserrat, Netherlands, Netherlands Antilles, New Zealand, Nicaragua, Norway, Panama, Paraguay, Peru, Philippines, Poland, Portugal, Puerto Rico, Qatar, Romania, Russia, San Marino, Saudi Arabia, Serbia, Singapore, Slovakia, Slovenia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts & Nevis, St. Kitts & Nevis, St. Lucia, St. Lucia, St. Vincent & Grenadines, St. Vincent & Grenadines, Suriname, Sweden, Switzerland, Taiwan, Tajikistan, Thailand, Turkey, Turks & Caicos, Turks & Caicos, USA, Ukraine, United Kingdom, Uruguay, Uzbekistan, Vatican City and Vietnam.

          Zone Giga Data Plan

          Plan #

          Plan Duration

          Plan Size

          Plan Cost

          #418

          Monthly - 30 days

          5000 MB

          $45.00

          #427

          Monthly - 30 days

          10000 MB

          $86.90


          Zone Giga data plan covers the following countries: 

          Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Puerto Rico, Romania, Russia, San Marino, Slovakia, Slovenia, Spain, Sweden, Switzerland, USA, United Kingdom and Vatican City. 

          Zone EU Data Plan

          Plan #

          Plan Duration

          Plan Size

          Plan Cost

          #424

          Two Weeks - 14 days

          5000 MB

          $29.00

          #425

          Two Weeks - 14 days

          10000 MB

          $57.00


          Zone EU data plan covers the following countries: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, San Marino, Slovakia, Slovenia, Spain, Sweden, United Kingdom and Vatican City. 

           

          OneSimCard eSIM World Plans utilization rules:

          If the data Plan is entirely consumed within the Plan time period, a new Data Plan can be purchased again immediately. You can also schedule a Data Plan for eSIM to activate on a future date, as well as set up automatic extension of the Data Plan.

          To activate a Data Plan, log in to your OneSimCard account and go to the My SIM Cards menu. Scroll down to the Discount Plan section, select the Plan and click Activate. The cost of the Plan will be deducted from the SIM card balance. If there is not enough money on the SIM, you will need to add funds before you will be able to activate the Plan.

          PLEASE NOTE:

          • Once you activate a¬†Data¬†Plan, the amount charged is not refundable.
          • Data not used during Plan period will be lost.
          • After the¬†Data¬†Plan¬†expires, i.e. the time period ends or you exhaust your¬†data¬†allotment, you will be charged the Pay As You Go ( PAYG) ¬†rate in that country unless you activate a new¬†Data¬†Plan.
          • Data¬†will be charged in 100kB increments instead of the usual 1 or 10kB increments.
          Customers can also top up the sim and order a data Plan at http://ma.onesimcard.com. There is no charge for accessing the page from a mobile phone in most countries.

          _____________________________________________________________________________________________________________________________

          OneSimCard eSIM Asiana

           

          OneSimCard eSIM Asiana offers the following discount data plans:

          Zone Asiana Data Plans

          Plan #

          Plan Duration

          Plan Size

          Plan Cost

          #401

          Monthly - 30 days

          1000 MB

          $16.50

          #402

          Monthly - 30 days

          3000 MB

          $40.50

          #403

          Monthly - 30 days

          5000 MB

          $62.50


          Zone Asiana data plans
          cover the following countries:

          Australia, Cambodia, China, Egypt, India, Indonesia, Japan, Macau, Malaysia, New Zealand, Philippines, Saudi Arabia, Singapore, South Korea, Taiwan, Thailand, USA, United Arab Emirates and Uzbekistan.

           

          OneSimCard eSIM Asiana Plans utilization rules:

          If the data Plan is entirely consumed within the Plan time period, a new Data Plan can be purchased again immediately. You can also schedule a Data Plan for eSIM Asiana to activate on a future date, as well as set up automatic extension of the Data Plan.

          To activate a Data Plan, log in to your OneSimCard account and go to the My SIM Cards menu. Scroll down to the Discount Plan section, select the Plan and click Activate. The cost of the Plan will be deducted from the SIM card balance. If there is not enough money on the SIM, you will need to add funds before you will be able to activate the Plan.

          PLEASE NOTE:

          • Once you activate a¬†Data¬†Plan, the amount charged is not refundable.
          • Data not used during Plan period will be lost.
          • After the¬†Data¬†Plan¬†expires, i.e. the time period ends or you exhaust your¬†data¬†allotment, you will be charged the Pay As You Go (PAYG) ¬†rate in that country unless you activate a new¬†Data¬†Plan.
          • Data¬†will be charged in 100kB increments instead of the usual 1 or 10kB increments.
          Customers can also top up the sim and order a data Plan at http://ma.onesimcard.com. There is no charge for accessing the page from a mobile phone in most countries.

          ______________________________________________________________________________________________________________________________


          OneSimCard Expedition (formerly Data & Roam)

           

          OneSimCard Expedition (formerly Data & Roam) offers Data Plans available across Europe and around the world countries.


          Zone A Data Plan

          Plan #

          Plan Duration

          Plan Size

          Plan Cost

          #14

          Monthly - 30 days

          1000 MB

          $12.00

          #40

          Monthly - 30 days

          2000 MB

          $20.00

          #52

          Monthly - 30 days

          5000 MB

          $40.00


          Zone A Data Plan covers the following countries:

          Armenia, Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Guernsey, Hungary, Iceland, Ireland, Israel, Italy, Kazakhstan, Kyrgyzstan, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Russia, San Marino, Satellite: MCP, Telenor Network, Slovakia, Slovenia, Spain, St. Martin - French, Sweden, Switzerland, Turkey, U.S. Virgin Islands, USA, United Kingdom, Uzbekistan and Vatican City

           

          Zone B Data Plans

          Plan #

          Plan Duration

          Advantage Data Allowance Countries

          Standard Data Allowance Countries

          Plan Cost

          #1

          Two Weeks - 14 days

          250 MB

          125 MB

          $25.00

          #2

          Two Weeks - 14 days

          500 MB

          250 MB

          $45.00

          #3

          Monthly - 30 days

          1000 MB

          500 MB

          $75.00

          #4

          Monthly - 30 days

          2000 MB

          1000 MB

          $99.00

          There are two sets of countries where¬†Zone B data¬†plans are offered. The ‚ÄúAdvantage¬†Data¬†Allowance‚ÄĚ countries have a¬†data¬†allowance twice as large as the ‚ÄúStandard¬†Data¬†Allowance‚ÄĚ countries. The maximum monthly¬†data¬†allowance in the ‚ÄúAdvantages¬†Data¬†Allowance‚ÄĚ countries is 2000 MB, while the maximum monthly¬†data¬†allowance in the ‚ÄúStandard¬†Data¬†Allowance‚ÄĚ countries is 1000 MB. All 4 types¬†of¬†Data¬†Plans¬†are available in all countries where¬†the¬†data Plans¬†are offered.

          The Advantage Data Allowance countries are:

          Albania, Andorra, Anguilla, Antigua & Barbuda, Argentina, Armenia, Australia, Austria, Azerbaijan, Bahrain, Barbados, Belarus, Belgium, Bosnia & Herzegovina, Brazil, British Virgin Islands, Bulgaria, Cambodia, Canada, Caribbean Islands, Cayman Islands, Chile, China, Colombia, Costa Rica, Croatia, Cyprus, Czech Republic, Denmark, Dominica, Ecuador, Egypt, El Salvador, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Ghana, Gibraltar, Greece, Greenland, Guatemala, Guernsey, Haiti, Honduras, Hong Kong, Hungary, Iceland, Indonesia, Ireland, Israel, Italy, Japan, Jordan, Kazakhstan, Kyrgyzstan, Laos, Latvia, Liechtenstein, Lithuania, Luxembourg, Macau, Malaysia, Malta, Mexico, Moldova, Montenegro, Montserrat, Mozambique, Netherlands, Netherlands Antilles, New Zealand, Nicaragua, Norway, Pakistan, Panama, Paraguay, Philippines, Poland, Portugal, Puerto Rico, Qatar, Romania, Russia, San Marino, Satellite: MCP, Telenor Network, Saudi Arabia, Serbia, Singapore, Slovakia, Slovenia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts & Nevis, St. Lucia, St. Vincent & Grenadines, Sweden, Switzerland, Taiwan, Tajikistan, Tanzania, Thailand, Tunisia, Turkey, Turks & Caicos, U.S. Virgin Islands, USA, Ukraine, United Kingdom, Uzbekistan, Vatican City and Vietnam


          The Standard Data Allowance countries are:

          India, Kenya, Peru and United Arab Emirates.


          Zone Giga Data Plan

          Plan #

          Plan Duration

          Plan Size

          Plan Cost

          #15

          Monthly - 30 days

          3000 MB

          $29.95


          Zone Giga Data Plan covers the following countries: 

          Turkey.

          OneSimCard Expedition (formerly Data & Roam) Plan utilization rules:

          If the data Plan is entirely consumed within the Plan time period, a new Data Plan can be purchased again immediately. You can also schedule a Data Plan for Plus SIM to activate on a future date, as well as set up automatic extension of the Data Plan.

          To activate a Data Plan, log in to your OneSimCard account and go to the My SIM Cards menu. Scroll down to the Discount Plan section, select the Plan and click Activate. The cost of the Plan will be deducted from the SIM card balance. If there is not enough money on the SIM, you will need to add funds before you will be able to activate the Plan.

          PLEASE NOTE:

          • Once you activate any¬†Data¬†Plan, the amount charged is not refundable.
          • Data¬†not being used up during¬†the Plan¬†period will be lost. Any Turbo Plan Data unused by this time, will be lost too.
          • After the¬†Data¬†Plan¬†expires, i.e. the time period ends or you use up your¬†data¬†allotment, you will be charged the standard¬†data rate in that country unless you activate a new¬†Data¬†Plan.
          • Data¬†will be charged in 100kB increments instead of the usual 1 or 10kB increments.

          Standard data rates ( Pay As You Go - PAYG) are located (where available) in the roaming network table for each country here.

          OneSimCard Expedition (formerly Data & Roam) allows to check the status of the Plan and activate new data Plan directly from the OneSimCard Mobile Phone at http://onesimcard.data

           

          ______________________________________________________________________________________________________________________________

           

             OneSimCard Europe & More

           

          OneSimCard Europe & More offers the following data plans.

           

          Zone A Data Plan

          Plan #

          Plan Duration

          Plan Size

          Plan Cost

          #45

          Monthly - 30 days

          1000 MB

          $19.95

          #46

          Monthly - 30 days

          3000 MB

          $49.95

          #47

          Monthly - 30 days

          5000 MB

          $59.95

          Zone A Data Plan covers the following countries:

          Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, San Marino, Slovakia, Slovenia, Spain, St. Martin - French, Svalbard, Sweden, United Kingdom and Vatican City.

          Zone Special Data Plans

          Plan #

          Plan Duration

          Plan Size

          Plan Cost

          #6

          Two Weeks - 14 days

          500 MB

          $25.00

          #7

          Two Weeks - 14 days

          1 GB

          $50.00

          #8

          Monthly - 30 days

          2 GB

          $75.00

          #9

          Monthly - 30 days

          3 GB

          $99.00

           

          Zone Special Data Plans cover the following countries:

          Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, San Marino, Satellite: MCP, Slovakia, Slovenia, Spain, Svalbard, Sweden, Switzerland, Telenor Network, United Kingdom and Vatican City
          .

           

          OneSimCard Europe & More Plan utilization rules:

          If the data Plan is entirely consumed within the Plan time period, a new Data Plan can be purchased again immediately. You can also schedule a Data Plan for Plus SIM to activate on a future date, as well as set up automatic extension of the Data Plan.

          To activate a Data Plan, log in to your OneSimCard account and go to the My SIM Cards menu. Scroll down to the Discount Plan section, select the Plan and click Activate. The cost of the Plan will be deducted from the SIM card balance. If there is not enough money on the SIM, you will need to add funds before you will be able to activate the Plan.


          All data Plans use are subject to the Fair Use Policy posted in the Terms of Use.

          To activate a Data Plan, log in to your OneSimCard account and go to the My SIM Cards menu. Scroll down to the Discount Plan Section, select the Plan and click Activate. The cost of the Plan will be deducted from the SIM card balance. If there is not enough money on the SIM, you will need to add funds before you will be able to activate the Plan.

          PLEASE NOTE:

          Once you activate any Data Plan, the amount charged is not refundable.

          Data not being used up during the Plan period will be lost.

          After the Data Plan expires, i.e. the time period ends or you use up your data allotment, you will be charged the standard data rate in that country unless you activate a new Data Plan.

          Data will be charged in 100kB increments.

          ______________________________________________________________________________________________________________________________

          OneSimCard Plus

           

          For OneSimCard Plus we currently offer Monthly, Weekly and Daily Data Plan for most European countries plus Canada, India, USA and other countries around the world.

          Zone A Data Plan

          Plan #

          Plan Duration

          Plan Size

          Plan Cost

          #11

          Monthly - 30 days

          1000 MB

          $19.95

          #40

          Monthly - 30 days

          2000 MB

          $34.95

          #63

          Monthly - 30 days

          3000 MB

          $54.95

          #64

          Monthly - 30 days

          5000 MB

          $89.95


          Zone A data plan covers the following countries:

          Albania, Argentina, Australia, Austria, Azerbaijan, Belarus, Belgium, Brazil, Bulgaria, Canada, Canary Islands, Chile, China, Colombia, Costa Rica, Croatia, Cyprus, Czech Republic, Denmark, Dominican Republic, Ecuador, Egypt, El Salvador, Estonia, Faroe Islands, Finland, France, Galapagos Islands, Georgia, Germany, Gibraltar, Greece, Guatemala, Guernsey, Honduras, Hong Kong, Hungary, Iceland, Indonesia, Ireland, Israel, Italy, Jersey, Kazakhstan, Latvia, Liechtenstein, Lithuania, Luxembourg, Madeira, Malaysia, Malta, Mexico, Montenegro, Netherlands, Nicaragua, Norway, Panama, Paraguay, Peru, Philippines, Poland, Portugal, Puerto Rico, Romania, Russia, San Marino, Satellite: MCP, Telenor Network, Singapore, Slovakia, Slovenia, South Korea, Spain, Svalbard, Sweden, Switzerland, Taiwan, Thailand, Turkey, U.S. Virgin Islands, USA, Ukraine, United Arab Emirates, United Kingdom, Uruguay, Uzbekistan, Vatican City and Vietnam.

          Zone B Data plans

          Plan #

          Plan Duration

          Plan Size

          Plan Cost

          #3

          Weekly - 7 days

          150 MB

          $15.00

          #4

          Two Weeks - 14 days

          250 MB

          $25.00

          #5

          Monthly - 30 days

          500 MB

          $45.00

          #9

          Monthly - 30 days

          1000 MB

          $69.00

          #8

          Monthly - 30 days

          2000 MB

          $99.00

          #67

          Monthly - 30 days

          3000 MB

          $150.00

          #68

          Monthly - 30 days

          5000 MB

          $175.00

          Zone B data plans cover the following countries:

          Albania, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Aruba, Australia, Austria, Azerbaijan, Barbados, Belarus, Belgium, Bermuda, Bonaire, Bosnia & Herzegovina, Brazil, British Virgin Islands, Bulgaria, Canada, Canary Islands, Caribbean Islands, Cayman Islands, Chile, China, Colombia, Costa Rica, Croatia, Cyprus, Czech Republic, DR Congo, Denmark, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Estonia, Faroe Islands, Finland, France, Galapagos Islands, Georgia, Germany, Gibraltar, Greece, Greenland, Grenada, Guatemala, Guernsey, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, Jamaica, Japan, Jersey, Kazakhstan, Kosovo, Kuwait, Latvia, Liechtenstein, Lithuania, Luxembourg, Macau, Madeira, Malaysia, Malta, Mauritius, Mexico, Moldova, Montenegro, Montserrat, Netherlands, Netherlands Antilles, New Zealand, Nicaragua, Norway, Panama, Paraguay, Peru, Philippines, Poland, Portugal, Puerto Rico, Qatar, Romania, Russia, San Marino, Satellite: MCP, Telenor Network, Saudi Arabia, Serbia, Singapore, Slovakia, Slovenia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts & Nevis, St. Kitts & Nevis, St. Lucia, St. Lucia, St. Vincent & Grenadines, St. Vincent & Grenadines, Suriname, Svalbard, Sweden, Switzerland, Taiwan, Tajikistan, Thailand, Turkey, Turks & Caicos, Turks & Caicos, U.S. Virgin Islands, USA, Ukraine, United Arab Emirates, United Kingdom, Uruguay, Uzbekistan, Vatican City and Vietnam.

          Zone Giga Data Plan

          Plan #

          Plan Duration

          Plan Size

          Plan Cost

          #52

          Monthly - 30 days

          5000 MB

          $45.00

          #94

          Monthly - 30 days

          10000 MB

          $86.90


          Zone Giga data plan covers the following countries: 

          Austria, Belgium, Bulgaria, Canary Islands, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Guernsey, Hungary, Iceland, Ireland, Italy, Jersey, Latvia, Liechtenstein, Lithuania, Luxembourg, Madeira, Malta, Netherlands, Norway, Poland, Portugal, Puerto Rico, Romania, Russia, San Marino, Satellite: MCP, Telenor Network, Slovakia, Slovenia, Spain, Svalbard, Sweden, Switzerland, U.S. Virgin Islands, USA, United Kingdom and Vatican City.

          Zone Asiania Data Plan

          Plan #

          Plan Duration

          Plan Size

          Plan Cost

          #58

          Monthly - 30 days

          3000 MB

          $39.00

          Zone Asiania Data Plan covers the following countries: Australia, China, Hong Kong, India, Indonesia, Japan, Macau, Malaysia, New Zealand, Philippines, Singapore, South Korea, Taiwan, Thailand and Vietnam.

           OneSimCard Plus Plans utilization rules:

          If the data Plan is entirely consumed within the Plan time period, a new Data Plan can be purchased again immediately. You can also schedule a Data Plan for Plus SIM to activate on a future date, as well as set up automatic extension of the Data Plan.

          To activate a Data Plan, log in to your OneSimCard account and go to the My SIM Cards menu. Scroll down to the Discount Plan section, select the Plan and click Activate. The cost of the Plan will be deducted from the SIM card balance. If there is not enough money on the SIM, you will need to add funds before you will be able to activate the Plan.

          PLEASE NOTE:

          • Once you activate a¬†Data¬†Plan, the amount charged is not refundable.
          • Data not used during Plan period will be lost.
          • After the¬†Data¬†Plan¬†expires, i.e. the time period ends or you exhaust your¬†data¬†allotment, you will be charged the Pay As You Go ( PAYG) ¬†rate in that country unless you activate a new¬†Data¬†Plan.
          • Data¬†will be charged in 100kB increments instead of the usual 1 or 10kB increments.
          Customers can also top up the sim and order a data Plan at http://ma.onesimcard.com. There is no charge for accessing the page from a mobile phone in most countries.

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