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21. OneSimCard General Service Questions
    • How can people call and text me for free using the OneSimCard Connect app?

      OneSimCard Connect is a free app for Android and Apple iOS devices that lets people call and text your OneSimCard-enabled phone at ZERO cost to them. Please note that your OneSimCard balance will be charged to receive these calls at the standard incoming call rate for the country you are in, plus an additional 20c/min. Receiving text messages sent from the app is absolutely free.

      Example 1: you are in China where incoming calls are free and someone calls you using OneSimCard Connect. It will be free for the caller and you will be charged 20c/min

      Example 2: you are in Brazil where incoming calls are 35c/min and someone calls you using OneSimCard Connect. It will be free for the caller and you will be charged 55c/min

      PLEASE NOTE: You must enable this feature from your online account's My SIM Cards menu in order for people to be able to use the app to contact you.

      Requires Android 2.2 and up or Apple iOS 4.3 or later

      Download for free from Google Play or the iTunes App Store

22. How To Use Questions
    • How to activate and set up the mobile data service on your mobile device or tablet?

      1. Log in to your account at www.onesimcard.com using the email address and password you entered during the activation or registration of the SIM.
      2. To enable data, go to your My SIM Cards menu, select your SIM card, scroll down to Internet Data and click ‘Enable’.
      3. Turn on Data Roaming on your phone.
      This is all that is needed for mobile data to work
      In some rare cases and in Mi-Fi devices, you might need to set up the APN. Follow instructions for settings up the Access Point (APN) for your phone. The APN depends on the type of your SIM card.  You can try using data first without setting the APN. In most phones it will work just with Data Roaming turned on.


23. OneSimCard General Service Questions
    • Can I use OneSimCard service if my phone is locked?

      Yes. There are few options available if your phone is locked to the carrier that sold you the phone.

      • Try contacting the carrier to see if they unlock it for you.

       

      • You can purchase a travel phone bundle with the SIM at

                 http://www.onesimcard.com/international-cell-phones/

      • You can purchase a MI-FI device with OneSimCard  SIM at http://www.onesimcard.com/international-cell-phones/. The Mi-Fi device will provide your locked Android or iPhone with mobile data over Wi-Fi connection that you can use on your phone for Voice and Texts using SIM VOIP app, as well as data for web browsing, email, GPS navigation, etc.
24. OneSimCard General Service Questions
    • Is there a 911 emergency number in Europe that can be used with OneSimCard service?

      Yes, in Europe the emergency number is 112. You can use 112 in Europe to report real emergencies to local authorities in the country of stay. The 3 digit number should be dialed directly without any additional digits in front of the number.
25. OneSimCard General Service Questions
    • Are there any mobile internet data plans or data packages?

      Yes! Data Plans are available on all SIM cards - Plus, Europe & More and Data & Roam SIM. Please see below.

      _____________________________________________________________________________________________________________________________

      OneSimCard Universal

       

      OneSimCard Universal offers the following discount data plans:

      Zone A Data Plans

      Plan #

      Plan Duration

      Plan Size

      Plan Cost

      #17

      Monthly - 30 days

      500 MB

      $15.00

      #11

      Monthly - 30 days

      1000 MB

      $20.00

      #40

      Monthly - 30 days

      2000 MB

      $38.00

      #63

      Monthly - 30 days

      3000 MB

      $55.00

      #64

      Monthly - 30 days

      5000 MB

      $90.00


      Zone A data plans
      cover the following countries:

      Andorra, Argentina, Armenia, Australia, Austria, Azerbaijan, Belarus, Belgium, Brazil, Bulgaria, Canada, Chile, China, Colombia, Costa Rica, Croatia, Cyprus, Czech Republic, Denmark, Dominican Republic, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Gibraltar, Greece, Greenland, Guatemala, Honduras, Hong Kong, Hungary, Iceland, Indonesia, Ireland, Israel, Italy, Kazakhstan, Kuwait, Latvia, Liechtenstein, Lithuania, Luxembourg, Malaysia, Malta, Mexico, Montenegro, Netherlands, Nicaragua, Norway, Palestine, Panama, Paraguay, Peru, Philippines, Poland, Portugal, Puerto Rico, Romania, Russia, San Marino, Singapore, Slovakia, Slovenia, South Korea, Spain, St. Barthelemy, St. Martin Island, Sweden, Switzerland, Thailand, Turkey, USA, Ukraine, United Kingdom, Uruguay, Vatican city and Vietnam.


      Zone B Data Plans

      Plan #

      Plan Duration

      Plan Size

      Plan Cost

      #3

      Weekly - 7 days

      150 MB

      $15.00

      #4

      Two Weeks - 14 days

      250 MB

      $29.00

      #5

      Monthly - 30 days

      500 MB

      $50.00

      #9

      Monthly - 30 days

      1000 MB

      $75.00

      #8

      Monthly - 30 days

      2000 MB

      $110.00

      #67

      Monthly - 30 days

      3000 MB

      $175.00

      #68

      Monthly - 30 days

      5000 MB

      $199.00


      Zone B data plans cover the following countries:

      Albania, Andorra, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Barbados, Belarus, Belgium, Bermuda, Bosnia & Herzegovina, Brazil, British Virgin Islands, Bulgaria, Canada, Cayman Islands, Chile, China, Colombia, Costa Rica, Croatia, Cyprus, Czech Republic, DR Congo, Denmark, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Estonia, Faroe Islands, Finland, France, Gambia, Georgia, Germany, Gibraltar, Greece, Greenland, Grenada, Guatemala, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, Jamaica, Japan, Kazakhstan, Kosovo, Kuwait, Latvia, Liechtenstein, Lithuania, Luxembourg, Macau, Macedonia, Malaysia, Malta, Mauritius, Mexico, Moldova, Montenegro, Montserrat, Nepal, Netherlands, Netherlands Antilles, New Zealand, Nicaragua, Nigeria, Norway, Palestine, Panama, Paraguay, Peru, Philippines, Poland, Portugal, Puerto Rico, Qatar, Romania, Russia, San Marino, Saudi Arabia, Serbia, Seychelles, Singapore, Slovakia, Slovenia, South Africa, South Korea, Spain, Sri Lanka, St. Barth, St. Kitts & Nevis, St. Lucia, St. Martin, St. Vincent & Grenadines, Sweden, Switzerland, Taiwan, Tajikistan, Thailand, Turkey, Turks & Caicos, USA, Ukraine, United Arab Emirates, United Kingdom, Uruguay, Uzbekistan, Vatican City and Vietnam.

      Zone Giga Data Plan

      Plan #

      Plan Duration

      Plan Size

      Plan Cost

      #52

      Monthly - 30 days

      5000 MB

      $49.00

      #94

      Monthly - 30 days

      10000 MB

      $86.90


      Zone Giga data plan covers the following countries: 

      Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Hungary, Iceland, Ireland, Israel, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Russia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey, USA and United Kingdom

      Zone EU Data Plan

      Plan #

      Plan Duration

      Plan Size

      Plan Cost

      #77

      Two Weeks - 14 days

      5000 MB

      $29.00

      #78

      Two Weeks - 14 days

      10000 MB

      $57.00


      Zone EU data plan covers the following countries: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, St. Barthelemy, St. Martin Island, Sweden and United Kingdom

      Zone Asiania Data Plan

      Plan #

      Plan Duration

      Plan Size

      Plan Cost

      #58

      Monthly - 30 days

      3000 MB

      $39.00


      Zone Asiania data plan covers the following countries: Australia, China, Hong Kong, India, Indonesia, Japan, Macau, Malaysia, New Zealand, Singapore, Taiwan, Thailand and Vietnam.

      OneSimCard Universal Plans utilization rules:

      If the data Plan is entirely consumed within the Plan time period, a new Data Plan can be purchased again immediately. You can also schedule a Data Plan for Universal SIM to activate on a future date, as well as set up automatic extension of the Data Plan.

      To activate a Data Plan, log in to your OneSimCard account and go to the My SIM Cards menu. Scroll down to the Discount Plan section, select the Plan and click Activate. The cost of the Plan will be deducted from the SIM card balance. If there is not enough money on the SIM, you will need to add funds before you will be able to activate the Plan.

      PLEASE NOTE:

      • Once you activate a Data Plan, the amount charged is not refundable.
      • Data not used during Plan period will be lost.
      • After the Data Plan expires, i.e. the time period ends or you exhaust your data allotment, you will be charged the Pay As You Go ( PAYG)  rate in that country unless you activate a new Data Plan.
      • Data will be charged in 100kB increments instead of the usual 1 or 10kB increments.
      Customers can also top up the sim and order a data Plan at http://ma.onesimcard.com. There is no charge for accessing the page from a mobile phone in most countries.

      _____________________________________________________________________________________________________________________________

      OneSimCard eSIM

       

      OneSimCard eSIM offers the following discount data plans:

      Zone A Data Plans

      Plan #

      Plan Duration

      Plan Size

      Plan Cost

      #17

      Monthly - 30 days

      500 MB

      $13.00

      #11

      Monthly - 30 days

      1000 MB

      $19.00

      #40

      Monthly - 30 days

      2000 MB

      $35.00

      #63

      Monthly - 30 days

      3000 MB

      $53.00

      #64

      Monthly - 30 days

      5000 MB

      $87.00


      Zone A data plans
      cover the following countries:

      Andorra, Argentina, Armenia, Australia, Austria, Azerbaijan, Belarus, Belgium, Brazil, Bulgaria, Canada, Chile, China, Colombia, Costa Rica, Croatia, Cyprus, Czech Republic, Denmark, Dominican Republic, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Gibraltar, Greece, Greenland, Guatemala, Honduras, Hong Kong, Hungary, Iceland, Indonesia, Ireland, Israel, Italy, Kazakhstan, Kuwait, Latvia, Liechtenstein, Lithuania, Luxembourg, Malaysia, Malta, Mexico, Montenegro, Netherlands, Nicaragua, Norway, Palestine, Panama, Paraguay, Peru, Philippines, Poland, Portugal, Puerto Rico, Romania, Russia, San Marino, Singapore, Slovakia, Slovenia, South Korea, Spain, St. Barthelemy, St. Martin Island, Sweden, Switzerland, Thailand, Turkey, USA, Ukraine, United Kingdom, Uruguay, Vatican city and Vietnam.


      Zone B Data Plans

      Plan #

      Plan Duration

      Plan Size

      Plan Cost

      #3

      Weekly - 7 days

      150 MB

      $12.00

      #4

      Two Weeks - 14 days

      250 MB

      $25.00

      #5

      Monthly - 30 days

      500 MB

      $45.00

      #9

      Monthly - 30 days

      1000 MB

      $69.00

      #8

      Monthly - 30 days

      2000 MB

      $99.00

      #67

      Monthly - 30 days

      3000 MB

      $150.00

      #68

      Monthly - 30 days

      5000 MB

      $175.00


      Zone B data plans cover the following countries:

      Albania, Andorra, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Barbados, Belarus, Belgium, Bermuda, Bosnia & Herzegovina, Brazil, British Virgin Islands, Bulgaria, Canada, Cayman Islands, Chile, China, Colombia, Costa Rica, Croatia, Cyprus, Czech Republic, DR Congo, Denmark, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Estonia, Faroe Islands, Finland, France, Gambia, Georgia, Germany, Gibraltar, Greece, Greenland, Grenada, Guatemala, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, Jamaica, Japan, Kazakhstan, Kosovo, Kuwait, Latvia, Liechtenstein, Lithuania, Luxembourg, Macau, Macedonia, Malaysia, Malta, Mauritius, Mexico, Moldova, Montenegro, Montserrat, Nepal, Netherlands, Netherlands Antilles, New Zealand, Nicaragua, Nigeria, Norway, Palestine, Panama, Paraguay, Peru, Philippines, Poland, Portugal, Puerto Rico, Qatar, Romania, Russia, San Marino, Saudi Arabia, Serbia, Seychelles, Singapore, Slovakia, Slovenia, South Africa, South Korea, Spain, Sri Lanka, St. Barth, St. Kitts & Nevis, St. Lucia, St. Martin, St. Vincent & Grenadines, Sweden, Switzerland, Taiwan, Tajikistan, Thailand, Turkey, Turks & Caicos, USA, Ukraine, United Arab Emirates, United Kingdom, Uruguay, Uzbekistan, Vatican City and Vietnam.

      Zone Giga Data Plan

      Plan #

      Plan Duration

      Plan Size

      Plan Cost

      #52

      Monthly - 30 days

      5000 MB

      $45.00

      #94

      Monthly - 30 days

      10000 MB

      $86.90


      Zone Giga data plan covers the following countries: 

      Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Hungary, Iceland, Ireland, Israel, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Russia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey, USA and United Kingdom

      Zone EU Data Plan

      Plan #

      Plan Duration

      Plan Size

      Plan Cost

      #77

      Two Weeks - 14 days

      5000 MB

      $29.00

      #78

      Two Weeks - 14 days

      10000 MB

      $57.00


      Zone EU data plan covers the following countries: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, St. Barthelemy, St. Martin Island, Sweden and United Kingdom

       

      OneSimCard eSIM Plans utilization rules:

      If the data Plan is entirely consumed within the Plan time period, a new Data Plan can be purchased again immediately. You can also schedule a Data Plan for eSIM to activate on a future date, as well as set up automatic extension of the Data Plan.

      To activate a Data Plan, log in to your OneSimCard account and go to the My SIM Cards menu. Scroll down to the Discount Plan section, select the Plan and click Activate. The cost of the Plan will be deducted from the SIM card balance. If there is not enough money on the SIM, you will need to add funds before you will be able to activate the Plan.

      PLEASE NOTE:

      • Once you activate a Data Plan, the amount charged is not refundable.
      • Data not used during Plan period will be lost.
      • After the Data Plan expires, i.e. the time period ends or you exhaust your data allotment, you will be charged the Pay As You Go ( PAYG)  rate in that country unless you activate a new Data Plan.
      • Data will be charged in 100kB increments instead of the usual 1 or 10kB increments.
      Customers can also top up the sim and order a data Plan at http://ma.onesimcard.com. There is no charge for accessing the page from a mobile phone in most countries.

      ______________________________________________________________________________________________________________________________


      OneSimCard Expedition (formerly Data & Roam)

       

      OneSimCard Expedition (formerly Data & Roam) offers Data Plans available accross Europe and around the world countries.


      Zone A Data Plan

      Plan #

      Plan Duration

      Plan Size

      Plan Cost

      #14

      Monthly - 30 days

      1000 MB

      $19.95

      #40

      Monthly - 30 days

      2000 MB

      $35.00

      #52

      Monthly - 30 days

      5000 MB

      $45.00


      Zone A Data Plan covers the following countries:

      Armenia, Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Hungary, Iceland, Ireland, Italy, Kazakhstan, Kyrgyzstan, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Russia, San Marino, Slovakia, Slovenia, Spain, Sweden, Turkey, UK Jersey Isl, United Kingdom and Uzbekistan.

       

      Zone B Data Plans

      Plan #

      Plan Duration

      Advantage Data Allowance Countries

      Standard Data Allowance Countries

      Plan Cost

      #1

      Two Weeks - 14 days

      250 MB

      125 MB

      $25.00

      #2

      Two Weeks - 14 days

      500 MB

      250 MB

      $45.00

      #3

      Monthly - 30 days

      1000 MB

      500 MB

      $75.00

      #4

      Monthly - 30 days

      2000 MB

      1000 MB

      $99.00

      There are two sets of countries where Zone B data plans are offered. The “Advantage Data Allowance” countries have a data allowance twice as large as the “Standard Data Allowance” countries. The maximum monthly data allowance in the “Advantages Data Allowance” countries is 2000 MB, while the maximum monthly data allowance in the “Standard Data Allowance” countries is 1000 MB. All 4 types of Data Plans are available in all countries where the data Plans are offered.

      The Advantage Data Allowance countries are:

      Abkhazia, Aland Islands, Albania, Anguilla, Antigua & Barbuda, Armenia, Australia, Austria, Azerbaijan, Azores, Barbados, Belarus, Belgium, Bosnia & Herzegovina, British Virgin Islands, Brunei, Bulgaria, Canary Islands, Cayman Islands, China, Colombia, Croatia, Cyprus, Czech Republic, Denmark, Dominica, Ecuador, Egypt, El Salvador, Estonia, Faroe Islands, Finland, France, Galapagos Islands, Georgia, Germany, Ghana, Gibraltar, Greece, Greenland, Grenada, Honduras, Hong Kong, Hungary, Iceland, Indonesia, Ireland, Israel, Italy, Jamaica, Japan, Jordan, Kazakhstan, Kyrgyzstan, Latvia, Liechtenstein, Lithuania, Luxembourg, Macau, Madeira, Malta, Mexico, Moldova, Monaco, Montenegro, Montserrat, Netherlands, New Zealand, Nicaragua, Norway, Poland, Portugal, Puerto Rico, Qatar, Romania, Russia, S. Ossetia, San Marino, Singapore, Slovakia, Slovenia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts & Nevis, St. Lucia, St.Vincent, Svalbard, Sweden, Switzerland, Tajikistan, Tanzania, Thailand, Tibet, Turkey, Turks & Caicos, U.S. Virgin Islands, UK Jersey Isl, USA, Ukraine, United Kingdom, Uzbekistan, Vatican City and Vietnam.


      The Standard Data Allowance countries are:

      Andorra, Argentina, Canada, Chile, Guatemala, India, Kenya, Malaysia, Panama, Peru, Philippines, Saudi Arabia, Serbia, Taiwan and United Arab Emirates.


      Zone Giga Data Plan

      Plan #

      Plan Duration

      Plan Size

      Plan Cost

      #15

      Monthly - 30 days

      5000 MB

      $29.95


      Zone Giga Data Plan covers the following countries: 

      Turkey.

      OneSimCard Expedition (formerly Data & Roam) Plan utilization rules:

      If the data Plan is entirely consumed within the Plan time period, a new Data Plan can be purchased again immediately. You can also schedule a Data Plan for Plus SIM to activate on a future date, as well as set up automatic extension of the Data Plan.

      To activate a Data Plan, log in to your OneSimCard account and go to the My SIM Cards menu. Scroll down to the Discount Plan section, select the Plan and click Activate. The cost of the Plan will be deducted from the SIM card balance. If there is not enough money on the SIM, you will need to add funds before you will be able to activate the Plan.

      PLEASE NOTE:

      • Once you activate any Data Plan, the amount charged is not refundable.
      • Data not being used up during the Plan period will be lost. Any Turbo Plan Data unused by this time, will be lost too.
      • After the Data Plan expires, i.e. the time period ends or you use up your data allotment, you will be charged the standard data rate in that country unless you activate a new Data Plan.
      • Data will be charged in 100kB increments instead of the usual 1 or 10kB increments.

      Standard data rates ( Pay As You Go - PAYG) are located (where available) in the roaming network table for each country here.

      OneSimCard Expedition (formerly Data & Roam) allows to check the status of the Plan and activate new data Plan directly from the OneSimCard Mobile Phone at http://onesimcard.data

       

      ______________________________________________________________________________________________________________________________

       

         OneSimCard Europe & More

       

      OneSimCard Europe & More offers the following data plans.

       

      Zone A Data Plan

      Plan #

      Plan Duration

      Plan Size

      Plan Cost

      #45

      Monthly - 30 days

      1000 MB

      $19.95

      #46

      Monthly - 30 days

      3000 MB

      $49.95

      #47

      Monthly - 30 days

      5000 MB

      $59.95

      Zone A Data Plan covers the following countries:

      Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden and United Kingdom.

      Zone Special Data Plans

      Plan #

      Plan Duration

      Plan Size

      Plan Cost

      #6

      Two Weeks - 14 days

      500 MB

      $25.00

      #7

      Two Weeks - 14 days

      1 GB

      $50.00

      #8

      Monthly - 30 days

      2 GB

      $75.00

      #9

      Monthly - 30 days

      3 GB

      $99.00

       

      Zone Special Data Plans cover the following countries:

      Aland Islands, Austria, Azores, Belgium, Bulgaria, Canary Islands, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Madeira, Malta, Netherlands, Norway, Poland, Portugal, Romania, San Marino, Slovakia, Slovenia, Spain, Svalbard, Sweden, Switzerland, United Kingdom and Vatican City
      .

       

      OneSimCard Europe & More Plan utilization rules:

      If the data Plan is entirely consumed within the Plan time period, a new Data Plan can be purchased again immediately. You can also schedule a Data Plan for Plus SIM to activate on a future date, as well as set up automatic extension of the Data Plan.

      To activate a Data Plan, log in to your OneSimCard account and go to the My SIM Cards menu. Scroll down to the Discount Plan section, select the Plan and click Activate. The cost of the Plan will be deducted from the SIM card balance. If there is not enough money on the SIM, you will need to add funds before you will be able to activate the Plan.


      All data Plans use are subject to the Fair Use Policy posted in the Terms of Use.

      To activate a Data Plan, log in to your OneSimCard account and go to the My SIM Cards menu. Scroll down to the Discount Plan Section, select the Plan and click Activate. The cost of the Plan will be deducted from the SIM card balance. If there is not enough money on the SIM, you will need to add funds before you will be able to activate the Plan.

      PLEASE NOTE:

      Once you activate any Data Plan, the amount charged is not refundable.

      Data not being used up during the Plan period will be lost.

      After the Data Plan expires, i.e. the time period ends or you use up your data allotment, you will be charged the standard data rate in that country unless you activate a new Data Plan.

      Data will be charged in 100kB increments.

      ______________________________________________________________________________________________________________________________

      OneSimCard Plus

       

      For OneSimCard Plus we currently offer Monthly, Weekly and Daily Data Plan for most European countries plus Canada, India, USA and other countries around the world.

      Zone A Data Plan

      Plan #

      Plan Duration

      Plan Size

      Plan Cost

      #11

      Monthly - 30 days

      1000 MB

      $19.95

      #40

      Monthly - 30 days

      2000 MB

      $34.95

      #63

      Monthly - 30 days

      3000 MB

      $54.95

      #64

      Monthly - 30 days

      5000 MB

      $89.95


      Zone A data plan covers the following countries:

      Andorra, Argentina, Armenia, Australia, Austria, Azerbaijan, Belarus, Belgium, Brazil, Bulgaria, Canada, Chile, China, Colombia, Costa Rica, Croatia, Cyprus, Czech Republic, Denmark, Dominican Republic, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Gibraltar, Greece, Greenland, Guatemala, Honduras, Hong Kong, Hungary, Iceland, Indonesia, Ireland, Israel, Italy, Kazakhstan, Kuwait, Latvia, Liechtenstein, Lithuania, Luxembourg, Malaysia, Malta, Mexico, Montenegro, Netherlands, Nicaragua, Norway, Palestine, Panama, Paraguay, Peru, Poland, Portugal, Puerto Rico, Romania, Russia, San Marino, Singapore, Slovakia, Slovenia, South Korea, Spain, St. Barthelemy, St. Martin, Sweden, Switzerland, Thailand, Turkey, UAE, USA, Ukraine, United Kingdom, Uruguay, Vatican and Vietnam.

      Zone B Data plans

      Plan #

      Plan Duration

      Plan Size

      Plan Cost

      #3

      Weekly - 7 days

      150 MB

      $15.00

      #4

      Two Weeks - 14 days

      250 MB

      $25.00

      #5

      Monthly - 30 days

      500 MB

      $45.00

      #9

      Monthly - 30 days

      1000 MB

      $69.00

      #8

      Monthly - 30 days

      2000 MB

      $99.00

      #67

      Monthly - 30 days

      3000 MB

      $150.00

      #68

      Monthly - 30 days

      5000 MB

      $175.00

      Zone B data plans cover the following countries:

      Albania, Andorra, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Barbados, Belarus, Belgium, Bermuda, Bosnia & Herzegovina, Brazil, British Virgin Islands, Bulgaria, Canada, Cayman Islands, Chile, China, Colombia, Costa Rica, Croatia, Cyprus, Czech Republic, DR Congo, Denmark, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Estonia, Faroe Islands, Finland, France, Gambia, Georgia, Germany, Gibraltar, Greece, Greenland, Grenada, Guatemala, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, Jamaica, Japan, Kazakhstan, Kosovo, Kuwait, Latvia, Liechtenstein, Lithuania, Luxembourg, Macau, Macedonia, Malaysia, Malta, Mauritius, Mexico, Moldova, Montenegro, Montserrat, Nepal, Netherlands, Netherlands Antilles, New Zealand, Nicaragua, Nigeria, Norway, Palestine, Panama, Paraguay, Peru, Philippines, Poland, Portugal, Puerto Rico, Qatar, Romania, Russia, San Marino, Saudi Arabia, Serbia, Seychelles, Singapore, Slovakia, Slovenia, South Africa, South Korea, Spain, Sri Lanka, St. Barth, St. Kitts & Nevis, St. Lucia, St. Martin, St. Vincent & Grenadines, Sweden, Switzerland, Taiwan, Tajikistan, Thailand, Turkey, Turks & Caicos, USA, Ukraine, United Arab Emirates, United Kingdom, Uruguay, Uzbekistan, Vatican City and Vietnam.

      Zone Giga Data Plan

      Plan #

      Plan Duration

      Plan Size

      Plan Cost

      #52

      Monthly - 30 days

      5000 MB

      $45.00

      #94

      Monthly - 30 days

      10000 MB

      $86.90


      Zone Giga data plan covers the following countries: 

      Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Hungary, Iceland, Ireland, Israel, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Russia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey, USA and United Kingdom.

      Zone Asiania Data Plan

      Plan #

      Plan Duration

      Plan Size

      Plan Cost

      #58

      Monthly - 30 days

      3000 MB

      $39.00

      Zone Asiania Data Plan covers the following countries: Australia, China, Hong Kong, India, Indonesia, Japan, Macau, Malaysia, New Zealand, Singapore, Taiwan, Thailand and Vietnam..

       OneSimCard Plus Plans utilization rules:

      If the data Plan is entirely consumed within the Plan time period, a new Data Plan can be purchased again immediately. You can also schedule a Data Plan for Plus SIM to activate on a future date, as well as set up automatic extension of the Data Plan.

      To activate a Data Plan, log in to your OneSimCard account and go to the My SIM Cards menu. Scroll down to the Discount Plan section, select the Plan and click Activate. The cost of the Plan will be deducted from the SIM card balance. If there is not enough money on the SIM, you will need to add funds before you will be able to activate the Plan.

      PLEASE NOTE:

      • Once you activate a Data Plan, the amount charged is not refundable.
      • Data not used during Plan period will be lost.
      • After the Data Plan expires, i.e. the time period ends or you exhaust your data allotment, you will be charged the Pay As You Go ( PAYG)  rate in that country unless you activate a new Data Plan.
      • Data will be charged in 100kB increments instead of the usual 1 or 10kB increments.
      Customers can also top up the sim and order a data Plan at http://ma.onesimcard.com. There is no charge for accessing the page from a mobile phone in most countries.
26. Rates and Cost Questions
    • How much does it cost someone in the US or Canada to call to my OneSimCard cell phone?

      Many U.S. and Canadian carriers can charge more than $3/minute to connect to an Estonian mobile number, the primary mobile number for a OneSimCard global SIM card. Your SIM card includes a U.S. number which will be much less expensive for people to call.

      Callers can also use one of the Common Access Numbers (CAN) that we provide to you free of charge in more than 10 countries. Your OneSimCard account will simply be charged an additional 20c/min to the incoming rate in the country you are in to receive those calls. There is also the option of ordering a dedicated Personal Extra Number (PEN) in Canada and many other countries that will forward all calls directly to your OneSimCard cell phone. You can see the list of countries where PENs are available here:

      You can order a Personal Extra Number when placing your order or later at any time by logging in to your account. Visit our Rates & Coverage page and choose any country to view all rates.

      If you would prefer for the caller to pay for calls made, we recommend they buy Speaklonger. Using this service would guarantee a connection to your OneSimCard mobile phone from the U.S and Canada for 20c/min and it is very easy to use without switching your LD carrier.

27. Troubleshooting Questions
    • I have a Samsung phone. When I dial following your instructions it does not work. What's wrong?

      Some phones such as Samsung and some other brands require dialing a specific prefix 146 in front of the dialed string when used with a OneSimCard.

      For example, calling to USA: Dial *146*0016175551212# and press the TALK (or SEND) button
      * is a star character located on the keypad 
      • To check your balance dial  *146*099 and press the TALK (or SEND) button
      • To add funds dial *146*098XXXX*ZZ and press the TALK (or SEND) button,
        where XXXX - 4 last digit of your credit card on file, ZZ - Recharge amount
      • You need to press * on your phone in the above dialing sequences
      • Activation of voice mail *146*091 and press the TALK (or SEND) button
      • Deactivation of voice mail *146*090 and press the TALK (or SEND) button
      • Check number of messages in Voice Mail *146*094 and press the TALK (or SEND) button
      • To listen to voice mail *146*095 and press the TALK (or SEND) button

      The sequence *146* can be used from any phone. However, most phones do not require it.

      It is possible to make almost any phone entirely compatible, so you can call directly without using OneSimCard menu or *146* by following these simple programming instructions below.

      How to activate compatibility mode:

        1. Locate and Open "OneSimCard" Menu. ( It could  be displayed as STK Menu)

              2. Select "Settings"

        Newer SIM Cards: Select "Compatibility" and make sure "On" is selected
        Older SIM Cards: After selecting Settings:
        1. Agree with message by pressing "Yes"
        2. Dial digits "1101" and select "OK" (Screen will show "CC OptionX: ON" message)

          Bear in mind that if you have powered your telephone down, and have removed and reinstalled the battery, you will need to follow the programming steps outlined above, again.
          d when used with a OneSimCard.


      28. Troubleshooting Questions
        • I have an iPhone and am receiving charges for SMS sent to a UK mobile number 447786205094. Why?

          This is a known issue with Apple's Facetime and iMessage applications on Apple iPhone  devices. We recommend disabling Facetime and iMessage so it will not be able to automatically send SMS to this 447786205094 number. Any SMS sent to this number automatically by your phone can not be refunded by OneSimCard. Additional questions regarding iPhone applications and how they communicate should be directed to Apple Support.
          You can learn more on the Apple Support web site:
          https://discussions.apple.com/thread/5968824

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