We are here to help you get answers to your questions about OneSimCard phones and services.
Do I need to change any settings on my phone when going abroad?
Not Really. If you are planning to use Mobile Data, you will need to enable Data Roaming on your phone. Everything else in modern phones get done automatically. However, you should ensure that the APN on the device is correctly updated when the SIM card or eSIM card is enabled.How do I order Discount Call, Text and Data plans?
You can order discount Call, Text and Data packages from your OneSimCard web account after you have received and activated your OneSimCard.
NOTE: for DataMax and DataMax eSIM, there are no call or text messaging discount package, since these are already deeply discounted through the 1SIM VoIP App.
To order a discount package for your SIM card, follow these steps:
Future data plan activation:
a. You can set up the maximum number of times data packages to be activated automatically when the package is used up or expired.
b. You can set the date after which no packages will be activated, so when your travel is over no data packages will be activated and no charges will follow.
Note: eSIM World data plan activation may vary from regular Universal or Expedition SIM cards. Please follow directions on the account page.
To learn more about the availability of discount packages for different SIM cards and countries, please visit the Rates & Coverage page.
What is your Return/Refund policy?
We do not give refunds for airtime.
You may return an unused phone or OneSimCard SIM card within 30 days after our shipment of the item to you, provided you never placed a call to or from the mobile phone issued, all airtime is intact and the phone or OneSimCard SIM card is in new condition, in the original factory carton, including all packaging materials, inserts and manuals, warranty cards (not filled-out) and all related accessories. A 25% restocking fee will be applied, and shipping charges will not be refunded. Returned merchandise will not be accepted unless a Return Merchandise Authorization (an RMA) has been requested and issued by our Customer Support department. The RMA number must be clearly written on the outside of the box in order to be processed.
We will not refund airtime used on mis-dialed calls. If you are not sure how to dial a number in a specific country, please request support from customer service.
There are no refunds for sent SMS messages - either it was delivered to the recipient or not. Not all SMS messages can be or will be delivered.
We will not refund minutes used for calls to Customer Service. A call made to Customer Service will be billed at the same rate as a regular call made from the country in which you are located.
There will be no refunds for expired SIM Cards, even if, at the time of expiration, your SIM Card Account had a positive balance.
There will be no refunds for expired SIM Card Account balances should you fail to recharge your account with at least a $25 payment within ten (10) months of your preceding $25 recharge.
There will be no refunds of your account balance if you terminate the Service.
There will be no charge to your prepaid account if you do not answer the call back. Contact OneSimCard Customer Support for more help.
Can I keep receiving calls made to my regular cell phone or landline numbers while traveling abroad?
Yes, you can easily forward calls from your regular cell phone number, home phone, office, etc. to your OneSimCard phone while you're abroad!
Your OneSimCard international Universal and Expedition SIM card comes with both a European and U.S. number. To forward your regular U.S. numbers to the SIM, just set them to forward to the U.S. number that's included with your SIM card. For eSIM World and DataMax eSIM, you can order Personal Extra Numbers (PENs) as needed for an additional cost.
You can also order unlimited Personal Extra Numbers (PEN) - Local or Toll Free - in many different countries, including USA, Canada, UK, France, Italy and Spain. For example, if you work or live in the UK and want to keep receiving calls made to your regular UK numbers, just add a UK PEN to your SIM card and set up call forwarding to that new number.
Calls received through a PEN will be charged an additional 20c/min to the incoming rate of the country you are in. The exception is calls received through a UK-Mobile PEN which is only charged an additional 25c per call.
Please Note: Your subscription to a Personal Extra Number starts the moment your order is shipped. If you do not need your PEN to be active right away, you can always wait and order a PEN later at any time by logging in to your account.
You can forward your calls to your 1SIM VoIP PEN. Simply forward all calls from your phone number to your 1SIM VoIP PEN using the directions below. Normal charges will apply for receiving calls to your 1SIM VoIP number (there will be NO extra $0.20, or $0.25 for UK PEN, cost to receive a call on OneSim VoIP).
Different carriers use different ways of programming call forwarding. Below are instructions to setup call forwarding with various US wireless carriers. We urge you to test the call forwarding a few days prior to your trip, and to call your wireless carrier for assistance if needed.
Alltel, , Verizon Wireless, Cricket Wireless
To activate Call Forwarding:
* is a star character located on the keypad
To deactivate Call Forwarding:
T-Mobile and AT&T Wireless GSM phones
To activate Call Forwarding:
To deactivate Call Forwarding:
What is the cost to make calls from a OneSimCard phone to another OneSimCard phone?
It depends on the country you're in when making the call. In many countries there is a special low rate of just $0.25/min to call another OneSimCard phone (only when dialing the other OneSimCard user's primary mobile number, not a Personal Extra Number). In other countries your cost will be our standard low outgoing call rate from that country.
Example: two OneSimCard users are in Italy and one calls the other, the cost will be $0.25/min for the caller and free for the receiver.
Visit our Rates & Coverage page and choose any country to view its current rates. Use the dropdown menus to see rates for calling to/from other countries.
PLEASE NOTE: If you activate a discount call plan, the special rate to make OneSimCard-to-OneSimCard calls will not be available. You will be charged for those calls according to the discount call plan rate.
Another great benefit of using OneSim VoIP: To call using the 1SIM VoIP App to another user on the 1SIM VoIP App, this call is free, so long as you are calling the PEN associated with their 1SIM VoIP App.
Are there any discount SMS text message plans available in Europe or other countries?
Discount SMS from Europe and many other countries are available with OneSimCard Universal, OneSimCard Plus, Expedition (formerly Data & Roam) and Europe & More SIM cards.
Discount SMS 100 Plan
When activated, this plan provides 100 free classic SMS messages sent from Europe to any number in any country in the world. Messages should be sent from the normal SMS menu of your phone and NOT from the OneSimCard 'Travel SMS' menu. SMS plan will be effective for 30 calendar days after the activation took place. The plan can be activated from your OneSimCard web account. Activation cost is 10.00 USD.
New SMS plans are available in following countries:
Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, French Guiana, Germany, Gibraltar, Greece, Guadeloupe, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Martinique, Monaco, Netherlands, Norway, Poland, Portugal, Romania, San Marino, Slovakia, Slovenia, Spain, Sweden, United Kingdom and Vatican City.
To check how many days and SMS messages are left, dial *146*922*1#
Screen will show the following message: "SMS package active for X day(s) more, You have already used X of XX free SMS"
Are there any mobile internet data plans or data packages?
Yes! Data Plans are available on all SIM cards. Please see below
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Physical 3-in-1 DataMax
Single countries data packages are available. Please see the Rates and Coverage page for specific countries' data packages.
Zone Standard Data Plan
Plan Duration |
Plan Size |
Plan Cost |
Monthly - 30 days |
500MB |
$7.50 |
Monthly - 30 days |
1000 MB |
$12.75 |
Monthly - 30 days |
2000 MB |
$25.00 |
Monthly - 30 days |
3000MB |
$35.00 |
Monthly - 30 days |
5000 MB |
$55.00 |
Zone Standard Countries:
Australia, Austria, Azerbaijan, Bangladesh, Belgium, Brazil, Bulgaria, Cambodia, Canada, Colombia, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, French Guiana, Germany, Gibraltar, Greece, Hong Kong, Hungary, Iceland, Ireland, Israel, Italy, Japan, Latvia, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg, Malaysia, Malta, Myanmar, Netherlands, New Zealand, Norway, Pakistan, Philippines, Poland, Portugal, Reunion, Romania, Russia, Slovakia, Slovenia, South Africa, South Korea, Spain, Sri Lanka, Sweden, Switzerland, Taiwan, Thailand, Turkey, United Kingdom, United States, Viet Nam
Zone Extended Plan
Plan Duration |
Plan Size |
Plan Cost |
Weekly – 7 Days |
150 MB |
$8.00 |
2 Weeks – 14 Days |
250MB |
$13.00 |
Monthly - 30 days |
500MB |
$25.00 |
Monthly - 30 days |
1000 MB |
$32.00 |
Monthly - 30 days |
2000 MB |
$60.00 |
Monthly - 30 days |
3000MB |
$85.00 |
Monthly - 30 days |
5000 MB |
$125.00 |
Zone Extended Countries:
Afghanistan, Algeria, Argentina, Armenia, Australia, Austria, Azerbaijan, Bahrain, Bangladesh, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia And Herzegovina, Botswana, Brazil, Brunei, Bulgaria, Burkina Faso, Cambodia, Cameroon, Canada, Central African Republic, Chile, China, Colombia,, Costa Rica, Croatia, Cyprus, Czech Republic, Democratic Republic Of The Congo, Denmark, Dominican Republic, Ecuador, Egypt, El Salvador, Estonia, Faroe Islands, Fiji, Finland, France, French Guiana, Gabon, Georgia, Germany, Ghana, Gibraltar, Greece, Greenland, Guam, Guatemala, Guernsey, Guinea, Guinea-Bissau, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Iran, Iraq, Ireland, Isle of Man, Israel, Italy, Jamaica, Japan, Jordan, Kazakhstan, Kuwait, Kyrgyzstan, Latvia, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg, Macao, Macedonia, Madagascar, Malaysia, Malta, Mauritania, Mauritius, Mexico, Moldova, Mongolia, Montenegro, Morocco, Mozambique, Myanmar, Namibia, Nepal, Netherlands, New Zealand, Nicaragua, Nigeria, Norway, Oman, Pakistan, Palestine, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Poland, Portugal, Qatar, Reunión, Romania, Russia, Saudi Arabia, Serbia, Singapore, Slovakia, Slovenia, South Africa, South Korea, South Sudan, Spain, Sri Lanka, Sudan, Swaziland, Sweden, Switzerland, Taiwan, Tanzania, Thailand, Timor-Leste, Trinidad And Tobago, Tunisia, Turkey, Ukraine, United Kingdom, United States, Uruguay, Uzbekistan, Vanuatu, Viet Nam, Western Samoa, Yemen
Zone Giga Plan
Plan Duration |
Plan Size |
Plan Cost |
Weekly – 1 Day |
1000MB |
$8.00 |
2 Weeks – 14 Days |
5000 MB |
$29.00 |
2 Weeks – 14 Days |
10000 MB |
$56.00 |
Monthly - 30 days |
20000MB |
$106.00 |
Zone Giga Countries:
Australia, Austria, Bangladesh, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, French Guiana, Germany, Gibraltar, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Pakistan, Poland, Portugal, Reunion, Romania, Slovakia, Slovenia, Spain, Sri Lanka, Sweden, Switzerland, United Kingdom, United States
Zone EU Plan
Plan Duration |
Plan Size |
Plan Cost |
2 Weeks – 14 Days |
1,000 MB |
$11.75 |
2 Weeks – 14 Days |
2,000 MB |
$15.00 |
2 Weeks – 14 Days |
5,000 MB |
$18.00 |
2 Weeks – 14 Days |
10,000 MB |
$32.00 |
Monthly - 30 days |
20,000MB |
$62.00 |
Zone EU Countries:
Austria,Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, United Kingdom
OneSimCard DataMax utilization rules:
If the Data Plan is entirely consumed within the Plan time period, a new Data Plan can be purchased again immediately. You can also schedule a Data Plan for DataMax SIM to activate on a future date, as well as set up automatic extension of the Data Plan.
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DataMax eSIM
Single countries data packages are available. Please see the Rates and Coverage page for specific countries' data packages.
Zone Standard Data Plan
Plan Duration |
Plan Size |
Plan Cost |
Monthly - 30 days |
500MB |
$7.50 |
Monthly - 30 days |
1000 MB |
$12.75 |
Monthly - 30 days |
2000 MB |
$25.00 |
Monthly - 30 days |
3000MB |
$35.00 |
Monthly - 30 days |
5000 MB |
$55.00 |
Albania, Algeria, Argentina, Armenia, Australia, Austria, Bangladesh, Belarus, Belgium, Bosnia And Herzegovina, Brazil, Brunei, Bulgaria, Cameroon, Canada, Chile, China, Colombia, Costa Rica, Croatia, Cyprus, Czech Republic, Denmark, Ecuador, Egypt, El Salvador, Estonia, Faroe Islands, Finland, France, French Guiana, Georgia, Germany, Gibraltar, Greece, Guatemala, Guinea-Bissau, Honduras, Hong Kong, Hungary, Iceland, Indonesia, Ireland, Israel, Italy, Japan, Jordan, Kazakhstan, Kuwait, Latvia, Lesotho, Liechtenstein, , Lithuania, Luxembourg, Macedonia, Malaysia, Malta, Mexico, Moldova, Montenegro, Morocco, Mozambique, Netherlands, New Zealand, Nicaragua, Norway, Pakistan, Palestine, Panama, Paraguay, Peru, Philippines, Poland, Portugal, Reunion, Romania, Russia, Serbia, Slovakia, Slovenia, South Africa, South Korea, South Sudan, Spain, Sri Lanka, Sudan, Swaziland, Sweden, Switzerland, Taiwan, Thailand, Tunisia, Turkey, Ukraine, United Arab Emirates, United Kingdom, United States, Uruguay, Viet Nam
Zone Extended Plan
Plan Duration |
Plan Size |
Plan Cost |
Weekly – 7 Days |
150 MB |
$8.00 |
2 Weeks – 14 Days |
250MB |
$13.00 |
Monthly - 30 days |
500MB |
$25.00 |
Monthly - 30 days |
1000 MB |
$32.00 |
Monthly - 30 days |
2000 MB |
$60.00 |
Monthly - 30 days |
3000MB |
$85.00 |
Monthly - 30 days |
5000 MB |
$125.00 |
Zone Extended Countries:
Albania, Algeria, Andorra, Argentina, Armenia, Australia, Austria, Azerbaijan, Bahrain, Bangladesh, Belarus, , Belgium, Belize, Benin, Bermuda Bolivia, Bosnia And Herzegovina, Botswana, Brazil, Brunei, Bulgaria, Burkina Faso, Cambodia, Cameroon, Canada, Cape Verde, Central African Republic, Chad, Chile, China, Colombia, Congo, Costa Rica, Croatia, Cyprus, Czech Republic, Democratic Republic Of The Congo, Denmark, Dominican Republic, Ecuador, Egypt, El Salvador, Estonia, Faroe Islands, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Greenland, Guam, Guatemala, Guernsey, Guinea, Guinea-Bissau, Guyana, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Isle of Man, Israel, Italy, Ivory Coast, Japan, Jersey, Jordan, Kazakhstan, Kenya, Kosovo, Kuwait, Kyrgyzstan, Latvia, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg, Macao, Macedonia, Madagascar, Malawi, Malaysia, Mali, Malta, Mauritania, Mauritius, Mexico, Moldova, Mongolia, , Montenegro, Morocco, Mozambique,Netherlands, Netherlands Antilles, New Zealand, Nicaragua, Niger, Nigeria, Norway, Pakistan, Palestine, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Poland, Portugal, Qatar, Reunion, Romania, Russia, Rwanda,Senegal, Serbia, Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, South Africa, South Korea, South Sudan, Spain, Sri Lanka, Sudan, Swaziland, Sweden, Switzerland, Taiwan, Tanzania, Thailand, Timor-Leste, Tonga, Trinidad And Tobago, Tunisia, Turkey, Uganda, Ukraine, United Arab Emirates, United Kingdom, United States, Uruguay, , Uzbekistan, Vanuatu, Viet Nam, Zambia
Zone Giga Plan
Plan Duration |
Plan Size |
Plan Cost |
Weekly – 1 Day |
1000MB |
$8.00 |
2 Weeks – 14 Days |
5000 MB |
$29.00 |
2 Weeks – 14 Days |
10000 MB |
$56.00 |
Monthly - 30 days |
20000MB |
$106.00 |
Zone Giga Countries:
Albania, Argentina, Australia, Austria, Bangladesh, Belgium, Bosnia And Herzegovina, Bulgaria, Canada, Chile, Colombia, Costa Rica, Croatia, Cyprus, Czech Republic, Denmark, Ecuador, Egypt, Estonia, Finland, France, French Guiana, Germany, Gibraltar, Greece, Hungary, Iceland, Indonesia, Ireland, Israel, Italy, Kazakhstan, Kuwait, Latvia, Lesotho, Liechtenstein, Lithuania, Luxembourg, Malaysia, Malta, Moldova, Morocco, Netherlands, New Zealand, Nicaragua, Norway, Pakistan, Palestine, Panama, Philippines, Poland, Portugal, Reunion, Romania, Russia, Slovakia, Slovenia, South Korea, Spain, Sri Lanka, Sweden, Switzerland, Taiwan, Thailand, Tunisia, Turkey, United Kingdom, United States, Viet Nam
Zone EU+ Plan
Plan Duration |
Plan Size |
Plan Cost |
2 Weeks – 14 Days |
1,000 MB |
$11.75 |
2 Weeks – 14 Days |
2,000 MB |
$15.00 |
2 Weeks – 14 Days |
5,000 MB |
$18.00 |
2 Weeks – 14 Days |
10,000 MB |
$32.00 |
Monthly - 30 days |
20,000MB |
$62.00 |
Zone EU+ Countries:
Albania, Australia, Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, French Guiana, Germany, Gibraltar, Greece, Hungary, Iceland, Indonesia, Ireland, Israel, Italy, Latvia, Lesotho, Liechtenstein, Lithuania, Luxembourg, Malaysia, Malta, Moldova, Morocco, Netherlands, New Zealand, Norway, Palestine, Poland, Portugal, Reunion, Romania, Russia, Slovakia, Slovenia, South Korea, Spain, Sri Lanka, Sweden, Switzerland, Taiwan, Thailand, Tunisia, Turkey, United Kingdom, Viet Nam
OneSimCard DataMax utilization rules:
If the Data Plan is entirely consumed within the Plan time period, a new Data Plan can be purchased again immediately. You can also schedule a Data Plan for DataMax SIM to activate on a future date, as well as set up automatic extension of the Data Plan.
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OneSimCard Universal
OneSimCard Universal offers the following discount data plans:
Zone A Data Plans
Plan # |
Plan Duration |
Plan Size |
Plan Cost |
#17 |
Monthly - 30 days |
500 MB |
$15.00 |
#11 |
Monthly - 30 days |
1000 MB |
$20.00 |
#40 |
Monthly - 30 days |
2000 MB |
$38.00 |
#63 |
Monthly - 30 days |
3000 MB |
$55.00 |
#64 |
Monthly - 30 days |
5000 MB |
$90.00 |
Zone A data plans cover the following countries:
Albania, Argentina, Australia, Austria, Azerbaijan, Belarus, Belgium, Brazil, Bulgaria, Canada, China, Colombia, Costa Rica, Croatia, Cyprus, Czech Republic, Denmark, Dominican Republic, Ecuador, Egypt, El Salvador, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Gibraltar, Greece, Guatemala, Honduras, Hong Kong, Hungary, Iceland, Indonesia, Ireland, Israel, Italy, Kazakhstan, Latvia, Liechtenstein, Lithuania, Luxembourg, Malaysia, Malta, Mexico, Montenegro, Netherlands, Nicaragua, Norway, Paraguay, Peru, Philippines, Poland, Portugal, Puerto Rico, Qatar, Romania, San Marino, Satellite: MCP, Telenor Network, Singapore, Slovakia, Slovenia, South Korea, Spain, Sweden, Switzerland, Taiwan, Thailand, Turkey, USA, Ukraine, United Arab Emirates, United Kingdom, Uruguay, Uzbekistan, Vatican City and Vietnam.
Zone B Data Plans
Plan # |
Plan Duration |
Plan Size |
Plan Cost |
#3 |
Weekly - 7 days |
150 MB |
$15.00 |
#4 |
Two Weeks - 14 days |
250 MB |
$29.00 |
#5 |
Monthly - 30 days |
500 MB |
$50.00 |
#9 |
Monthly - 30 days |
1000 MB |
$75.00 |
#8 |
Monthly - 30 days |
2000 MB |
$110.00 |
#67 |
Monthly - 30 days |
3000 MB |
$175.00 |
#68 |
Monthly - 30 days |
5000 MB |
$199.00 |
Zone B data plans cover the following countries:
Albania, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Barbados, Belarus, Belgium, Bosnia & Herzegovina, Brazil, British Virgin Islands, Bulgaria, Canada, Caribbean Islands, Cayman Islands, Chile, China, Colombia, Costa Rica, Croatia, Cyprus, Czech Republic, DR Congo, Denmark, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Gibraltar, Greece, Greenland, Grenada, Guatemala, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, Japan, Kazakhstan, Kosovo, Kuwait, Latvia, Liechtenstein, Lithuania, Luxembourg, Macau, Malaysia, Malta, Mauritius, Mexico, Moldova, Montenegro, Montserrat, Montserrat, Netherlands, Netherlands Antilles, New Zealand, Nicaragua, Norway, Paraguay, Peru, Philippines, Poland, Portugal, Puerto Rico, Qatar, Romania, San Marino, Satellite: MCP, Telenor Network, Saudi Arabia, Serbia, Singapore, Slovakia, Slovenia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts & Nevis, St. Kitts & Nevis, St. Lucia, St. Vincent & Grenadines, Suriname, Sweden, Switzerland, Taiwan, Tajikistan, Thailand, Turkey, Turks & Caicos, USA, Ukraine, United Arab Emirates, United Kingdom, Uruguay, Uzbekistan, Vatican City and Vietnam.
Zone Giga Data Plan
Plan # |
Plan Duration |
Plan Size |
Plan Cost |
#52 |
Monthly - 30 days |
5000 MB |
$49.00 |
#94 |
Monthly - 30 days |
10000 MB |
$86.90 |
Zone Giga data plan covers the following countries:
Austria, Belgium, Bulgaria, Colombia, Croatia, Cyprus, Czech Republic, Denmark, Ecuador, Estonia, Finland, France, Germany, Gibraltar, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Puerto Rico, Romania, San Marino, Satellite: MCP, Telenor Network, Slovakia, Slovenia, Spain, Sweden, Switzerland, USA, United Kingdom and Vatican City.
Zone EU Data Plan
Plan # |
Plan Duration |
Plan Size |
Plan Cost |
#77 |
Two Weeks - 14 days |
5000 MB |
$29.00 |
#78 |
Two Weeks - 14 days |
10000 MB |
$57.00 |
Zone EU data plan covers the following countries: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, San Marino, Satellite: MCP, Telenor Network, Slovakia, Slovenia, Spain, Sweden, United Kingdom and Vatican City.
Zone Asiania Data Plan
Plan # |
Plan Duration |
Plan Size |
Plan Cost |
#58 |
Monthly - 30 days |
3000 MB |
$39.00 |
Zone Asiania data plan covers the following countries: Australia, China, Colombia, Costa Rica, Ecuador, Hong Kong, India, Indonesia, Japan, Macau, Malaysia, New Zealand, Philippines, Singapore, South Korea, Taiwan, Thailand and Vietnam
OneSimCard Universal Plans utilization rules:
If the data Plan is entirely consumed within the Plan time period, a new Data Plan can be purchased again immediately. You can also schedule a Data Plan for Universal SIM to activate on a future date, as well as set up automatic extension of the Data Plan.
To activate a Data Plan, log in to your OneSimCard account and go to the My SIM Cards menu. Scroll down to the Discount Plan section, select the Plan and click Activate. The cost of the Plan will be deducted from the SIM card balance. If there is not enough money on the SIM, you will need to add funds before you will be able to activate the Plan.
PLEASE NOTE:
Customers can also top up the sim and order a data Plan at http://ma.onesimcard.com. There is no charge for accessing the page from a mobile phone in most countries.
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OneSimCard eSIM World
OneSimCard eSIM World offers the following discount data plans:
Zone A Data Plans
Plan # |
Plan Duration |
Plan Size |
Plan Cost |
#413 |
Monthly - 30 days |
500 MB |
$13.00 |
#407 |
Monthly - 30 days |
1000 MB |
$19.00 |
#414 |
Monthly - 30 days |
2000 MB |
$35.00 |
#419 |
Monthly - 30 days |
3000 MB |
$53.00 |
#420 |
Monthly - 30 days |
5000 MB |
$87.00 |
Zone A data plans cover the following countries:
Albania, Argentina, Australia, Austria, Azerbaijan, Belarus, Belgium, Brazil, Bulgaria, China, Colombia, Costa Rica, Croatia, Cyprus, Czech Republic, Denmark, Dominican Republic, Ecuador, El Salvador, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Gibraltar, Greece, Guatemala, Honduras, Hungary, Iceland, Ireland, Israel, Italy, Kazakhstan, Latvia, Liechtenstein, Lithuania, Luxembourg, Malaysia, Malta, Mexico, Montenegro, Netherlands, Nicaragua, Norway, Paraguay, Peru, Poland, Portugal, Puerto Rico, Qatar, Romania, San Marino, Satellite: MCP, Telenor Network, Slovakia, Slovenia, South Korea, Spain, Sweden, Switzerland, Turkey, USA, Ukraine, United Kingdom, Uruguay, Uzbekistan and Vietnam.
Zone B Data Plans
Plan # |
Plan Duration |
Plan Size |
Plan Cost |
#402 |
Weekly - 7 days |
150 MB |
$12.00 |
#403 |
Two Weeks - 14 days |
250 MB |
$25.00 |
#404 |
Monthly - 30 days |
500 MB |
$45.00 |
#406 |
Monthly - 30 days |
1000 MB |
$69.00 |
#405 |
Monthly - 30 days |
2000 MB |
$99.00 |
#421 |
Monthly - 30 days |
3000 MB |
$150.00 |
#422 |
Monthly - 30 days |
5000 MB |
$175.00 |
Zone B data plans cover the following countries:
Albania, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Barbados, Belarus, Belgium, Bosnia & Herzegovina, Brazil, British Virgin Islands, Bulgaria, Canada, Caribbean Islands, Cayman Islands, Chile, China, Colombia, Costa Rica, Croatia, Cyprus, Czech Republic, DR Congo, Denmark, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Gibraltar, Greece, Greenland, Grenada, Guatemala, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, Japan, Kazakhstan, Latvia, Liechtenstein, Lithuania, Luxembourg, Macau, Malaysia, Malta, Mexico, Moldova, Montenegro, Montserrat, Montserrat, Netherlands, Netherlands Antilles, New Zealand, Nicaragua, Norway, Paraguay, Peru, Philippines, Poland, Portugal, Puerto Rico, Qatar, Romania, San Marino, Satellite: MCP, Telenor Network, Serbia, Singapore, Slovakia, Slovenia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts & Nevis, St. Lucia, St. Vincent & Grenadines, Suriname, Sweden, Switzerland, Taiwan, Tajikistan, Thailand, Turkey, Turks & Caicos, USA, Ukraine, United Kingdom, Uruguay, Uzbekistan and Vietnam.
Zone Giga Data Plans
Plan # |
Plan Duration |
Plan Size |
Plan Cost |
#418 |
Monthly - 30 days |
5000 MB |
$45.00 |
#427 |
Monthly - 30 days |
10000 MB |
$86.90 |
Zone Giga data plan covers the following countries:
Austria, Belgium, Bulgaria, Colombia, Costa Rica, Croatia, Cyprus, Czech Republic, Denmark, Ecuador, Estonia, Finland, France, Germany, Gibraltar, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, San Marino, Satellite: MCP, Telenor Network, Slovakia, Slovenia, Spain, Sweden, Switzerland, USA and United Kingdom.
Zone EU Data Plans
Plan # |
Plan Duration |
Plan Size |
Plan Cost |
#424 |
Two Weeks - 14 days |
5000 MB |
$29.00 |
#425 |
Two Weeks - 14 days |
10000 MB |
$57.00 |
Zone EU data plan covers the following countries: Austria, Belgium, Bulgaria, Colombia, Costa Rica, Croatia, Cyprus, Czech Republic, Denmark, Ecuador, Estonia, Finland, France, Germany, Gibraltar, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, San Marino, Satellite: MCP, Telenor Network, Slovakia, Slovenia, Spain, Sweden and United Kingdom.
OneSimCard eSIM World Plans utilization rules:
If the data Plan is entirely consumed within the Plan time period, a new Data Plan can be purchased again immediately. You can also schedule a Data Plan for eSIM to activate on a future date, as well as set up automatic extension of the Data Plan.
To activate a Data Plan, log in to your OneSimCard account and go to the My SIM Cards menu. Scroll down to the Discount Plan section, select the Plan and click Activate. The cost of the Plan will be deducted from the SIM card balance. If there is not enough money on the SIM, you will need to add funds before you will be able to activate the Plan.
PLEASE NOTE:
Customers can also top up the sim and order a data Plan at http://ma.onesimcard.com. There is no charge for accessing the page from a mobile phone in most countries.
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OneSimCard eSIM Asiana
OneSimCard eSIM Asiana offers the following discount data plans:
Zone Asiana Data Plans
Plan # |
Plan Duration |
Plan Size |
Plan Cost |
#401 |
Monthly - 30 days |
1000 MB |
$16.50 |
#402 |
Monthly - 30 days |
3000 MB |
$40.50 |
#403 |
Monthly - 30 days |
5000 MB |
$62.50 |
Zone Asiana data plans cover the following countries:
Australia, Cambodia, China, Egypt, India, Indonesia, Japan, Macau, Malaysia, New Zealand, Philippines, Saudi Arabia, Singapore, South Korea, Taiwan, Thailand, USA, United Arab Emirates and Uzbekistan.
OneSimCard eSIM Asiana Plans utilization rules:
If the data Plan is entirely consumed within the Plan time period, a new Data Plan can be purchased again immediately. You can also schedule a Data Plan for eSIM Asiana to activate on a future date, as well as set up automatic extension of the Data Plan.
To activate a Data Plan, log in to your OneSimCard account and go to the My SIM Cards menu. Scroll down to the Discount Plan section, select the Plan and click Activate. The cost of the Plan will be deducted from the SIM card balance. If there is not enough money on the SIM, you will need to add funds before you will be able to activate the Plan.
PLEASE NOTE:
Customers can also top up the sim and order a data Plan at http://ma.onesimcard.com. There is no charge for accessing the page from a mobile phone in most countries.
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OneSimCard Expedition (formerly Data & Roam)
OneSimCard Expedition (formerly Data & Roam) offers Data Plans available across Europe and around the world countries.
Zone A Data Plans
Plan # |
Plan Duration |
Plan Size |
Plan Cost |
#14 |
Monthly - 30 days |
1000 MB |
$12.00 |
#40 |
Monthly - 30 days |
2000 MB |
$20.00 |
#52 |
Monthly - 30 days |
5000 MB |
$40.00 |
Zone A Data Plan covers the following countries:
Armenia, Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Guernsey, Hungary, Iceland, Ireland, Israel, Italy, Kazakhstan, Kyrgyzstan, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, San Marino, Slovakia, Slovenia, Spain, St. Martin - French, Sweden, Switzerland, Turkey, U.S. Virgin Islands, USA, United Kingdom, Uzbekistan and Vatican City
Zone B Data Plans
Plan # |
Plan Duration |
Advantage Data Allowance Countries |
Standard Data Allowance Countries |
Plan Cost |
#1 |
Two Weeks - 14 days |
250 MB |
125 MB |
$25.00 |
#2 |
Two Weeks - 14 days |
500 MB |
250 MB |
$45.00 |
#3 |
Monthly - 30 days |
1000 MB |
500 MB |
$75.00 |
#4 |
Monthly - 30 days |
2000 MB |
1000 MB |
$99.00 |
There are two sets of countries where Zone B data plans are offered. The “Advantage Data Allowance” countries have a data allowance twice as large as the “Standard Data Allowance” countries. The maximum monthly data allowance in the “Advantages Data Allowance” countries is 2000 MB, while the maximum monthly data allowance in the “Standard Data Allowance” countries is 1000 MB. All 4 types of Data Plans are available in all countries where the data Plans are offered.
The Advantage Data Allowance countries are:
Albania, Andorra, Anguilla, Antigua & Barbuda, Argentina, Armenia, Australia, Austria, Azerbaijan, Bahrain, Barbados, Belarus, Belgium, Bosnia & Herzegovina, Brazil, British Virgin Islands, Bulgaria, Cambodia, Canada, Caribbean Islands, Cayman Islands, Chile, China, Colombia, Costa Rica, Croatia, Cyprus, Czech Republic, Denmark, Dominica, Ecuador, Egypt, El Salvador, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Ghana, Gibraltar, Greece, Greenland, Guatemala, Guernsey, Haiti, Honduras, Hong Kong, Hungary, Iceland, Indonesia, Ireland, Israel, Italy, Japan, Jordan, Kazakhstan, Kyrgyzstan, Laos, Latvia, Liechtenstein, Lithuania, Luxembourg, Macau, Malaysia, Malta, Mexico, Moldova, Montenegro, Montserrat, Mozambique, Netherlands, Netherlands Antilles, New Zealand, Nicaragua, Norway, Pakistan, Paraguay, Philippines, Poland, Portugal, Puerto Rico, Qatar, Romania, San Marino, Saudi Arabia, Serbia, Singapore, Slovakia, Slovenia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts & Nevis, St. Lucia, St. Vincent & Grenadines, Sweden, Switzerland, Taiwan, Tajikistan, Tanzania, Thailand, Tunisia, Turkey, Turks & Caicos, U.S. Virgin Islands, USA, Ukraine, United Kingdom, Uzbekistan, Vatican City and Vietnam
The Standard Data Allowance countries are:
India, Kenya, Peru and United Arab Emirates.
Zone Giga Data Plan
Plan # |
Plan Duration |
Plan Size |
Plan Cost |
#15 |
Monthly - 30 days |
3000 MB |
$29.95 |
Zone Giga Data Plan covers the following countries:
Turkey.
OneSimCard Expedition (formerly Data & Roam) Plan utilization rules:
If the data Plan is entirely consumed within the Plan time period, a new Data Plan can be purchased again immediately. You can also schedule a Data Plan for Plus SIM to activate on a future date, as well as set up automatic extension of the Data Plan.
To activate a Data Plan, log in to your OneSimCard account and go to the My SIM Cards menu. Scroll down to the Discount Plan section, select the Plan and click Activate. The cost of the Plan will be deducted from the SIM card balance. If there is not enough money on the SIM, you will need to add funds before you will be able to activate the Plan.
PLEASE NOTE:
Standard data rates ( Pay As You Go - PAYG) are located (where available) in the roaming network table for each country here.
OneSimCard Expedition (formerly Data & Roam) allows to check the status of the Plan and activate new data Plan directly from the OneSimCard Mobile Phone at http://onesimcard.data
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OneSimCard Europe & More
OneSimCard Europe & More offers the following data plans.
Zone A Data Plans
Plan # |
Plan Duration |
Plan Size |
Plan Cost |
#45 |
Monthly - 30 days |
1000 MB |
$19.95 |
#46 |
Monthly - 30 days |
3000 MB |
$49.95 |
#47 |
Monthly - 30 days |
5000 MB |
$59.95 |
Zone A Data Plan covers the following countries:
Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, San Marino, Slovakia, Slovenia, Spain, St. Martin - French, Sweden, United Kingdom and Vatican City.
Zone Special Data Plans
Plan # |
Plan Duration |
Plan Size |
Plan Cost |
#6 |
Two Weeks - 14 days |
500 MB |
$25.00 |
#7 |
Two Weeks - 14 days |
1 GB |
$50.00 |
#8 |
Monthly - 30 days |
2 GB |
$75.00 |
#9 |
Monthly - 30 days |
3 GB |
$99.00 |
Zone Special Data Plans cover the following countries:
Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, San Marino, Satellite: MCP, Slovakia, Slovenia, Spain, Sweden, Switzerland, Telenor Network, United Kingdom and Vatican City
.
OneSimCard Europe & More Plan utilization rules:
If the data Plan is entirely consumed within the Plan time period, a new Data Plan can be purchased again immediately. You can also schedule a Data Plan for Plus SIM to activate on a future date, as well as set up automatic extension of the Data Plan.
To activate a Data Plan, log in to your OneSimCard account and go to the My SIM Cards menu. Scroll down to the Discount Plan section, select the Plan and click Activate. The cost of the Plan will be deducted from the SIM card balance. If there is not enough money on the SIM, you will need to add funds before you will be able to activate the Plan.
All data Plans use are subject to the Fair Use Policy posted in the Terms of Use.
To activate a Data Plan, log in to your OneSimCard account and go to the My SIM Cards menu. Scroll down to the Discount Plan Section, select the Plan and click Activate. The cost of the Plan will be deducted from the SIM card balance. If there is not enough money on the SIM, you will need to add funds before you will be able to activate the Plan.
PLEASE NOTE:
Once you activate any Data Plan, the amount charged is not refundable.
Data not being used up during the Plan period will be lost.
After the Data Plan expires, i.e. the time period ends or you use up your data allotment, you will be charged the standard data rate in that country unless you activate a new Data Plan.
Data will be charged in 100kB increments.
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OneSimCard Plus
For OneSimCard Plus we currently offer Monthly, Weekly and Daily Data Plan for most European countries plus Canada, India, USA and other countries around the world.
Zone A Data Plan
Plan # |
Plan Duration |
Plan Size |
Plan Cost |
#11 |
Monthly - 30 days |
1000 MB |
$19.95 |
#40 |
Monthly - 30 days |
2000 MB |
$34.95 |
#63 |
Monthly - 30 days |
3000 MB |
$54.95 |
#64 |
Monthly - 30 days |
5000 MB |
$89.95 |
Zone A data plan covers the following countries:
Albania, Argentina, Australia, Austria, Azerbaijan, Belarus, Belgium, Brazil, Bulgaria, Canada, Canary Islands, China, Colombia, Costa Rica, Croatia, Cyprus, Czech Republic, Denmark, Dominican Republic, Ecuador, Egypt, El Salvador, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Gibraltar, Greece, Guatemala, Guernsey, Honduras, Hong Kong, Hungary, Iceland, Indonesia, Ireland, Israel, Italy, Jersey, Kazakhstan, Latvia, Liechtenstein, Lithuania, Luxembourg, Madeira, Malaysia, Malta, Mexico, Montenegro, Netherlands, Nicaragua, Norway, Paraguay, Peru, Philippines, Poland, Portugal, Puerto Rico, Romania, San Marino, Satellite: MCP, Telenor Network, Singapore, Slovakia, Slovenia, South Korea, Spain, Sweden, Switzerland, Taiwan, Thailand, Turkey, USA, Ukraine, United Arab Emirates, United Kingdom, Uruguay, Uzbekistan, Vatican City and Vietnam.
Zone B Data plans
Plan # |
Plan Duration |
Plan Size |
Plan Cost |
#3 |
Weekly - 7 days |
150 MB |
$15.00 |
#4 |
Two Weeks - 14 days |
250 MB |
$25.00 |
#5 |
Monthly - 30 days |
500 MB |
$45.00 |
#9 |
Monthly - 30 days |
1000 MB |
$69.00 |
#8 |
Monthly - 30 days |
2000 MB |
$99.00 |
#67 |
Monthly - 30 days |
3000 MB |
$150.00 |
#68 |
Monthly - 30 days |
5000 MB |
$175.00 |
Zone B data plans cover the following countries:
Albania, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Barbados, Belarus, Belgium, Bosnia & Herzegovina, Brazil, British Virgin Islands, Bulgaria, Canada, Canary Islands, Caribbean Islands, Cayman Islands, Chile, China, Colombia, Costa Rica, Croatia, Cyprus, Czech Republic, DR Congo, Denmark, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Gibraltar, Greece, Greenland, Grenada, Guatemala, Guernsey, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, Japan, Jersey, Kazakhstan, Kosovo, Kuwait, Latvia, Liechtenstein, Lithuania, Luxembourg, Macau, Madeira, Malaysia, Malta, Mauritius, Mexico, Moldova, Montenegro, Montserrat, Netherlands, Netherlands Antilles, New Zealand, Nicaragua, Norway, Paraguay, Peru, Philippines, Poland, Portugal, Puerto Rico, Qatar, Romania, San Marino, Satellite: MCP, Telenor Network, Saudi Arabia, Serbia, Singapore, Slovakia, Slovenia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts & Nevis, St. Lucia, St. Vincent & Grenadines, Suriname, Sweden, Switzerland, Taiwan, Tajikistan, Thailand, Turkey, Turks & Caicos, USA, Ukraine, United Arab Emirates, United Kingdom, Uruguay, Uzbekistan, Vatican City and Vietnam.
Zone Giga Data Plan
Plan # |
Plan Duration |
Plan Size |
Plan Cost |
#52 |
Monthly - 30 days |
5000 MB |
$45.00 |
#94 |
Monthly - 30 days |
10000 MB |
$86.90 |
Zone Giga data plan covers the following countries:
Austria, Belgium, Bulgaria, Canary Islands, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Guernsey, Hungary, Iceland, Ireland, Italy, Jersey, Latvia, Liechtenstein, Lithuania, Luxembourg, Madeira, Malta, Netherlands, Norway, Poland, Portugal, Puerto Rico, Romania, San Marino, Satellite: MCP, Telenor Network, Slovakia, Slovenia, Spain, Sweden, Switzerland, USA, United Kingdom and Vatican City.
Zone Asiania Data Plan
Plan # |
Plan Duration |
28. Rates and Cost Questions
29. How To Use Questions
30. Rates and Cost Questions
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