What Are Additional Calling Options Available?
How can I contact customer support?There are a number of ways you can contact customer support.
Do I need to activate the SIM card when my order is received or purchased from a retail store?Yes, you will need to activate the SIM card once the order is received.
Which phones are compatible with OneSimCard service?
Older Verizon & Sprint dual-mode CDMA/GSM "World Phones" such as BlackBerry (Bold, Curve, Tour, Pearl, Storm, 8830); LG (Fathom); HTC (Touch, Ozone, Imagio); Samsung (Saga, Intrepid, Renown), are compatible with OneSimCard, however require special dialing instructions shown here.
All iPhone modes and Androids GSM Phones are compatible with OneSimCard.
1. Locate OneSimCard Menu.
¬†On iPhones it is called SIM Applications menu and is located under Settings- Phone menu
¬† ¬† ¬† ¬† ¬†On Androids it is called SIM Toolkit app and it looks like one of the apps
Bear in mind that if you have powered your telephone down, and have removed and reinstalled the battery, you will need to follow the programming steps outlined above, again.
Is Voice Mail available with OneSimCard?Yes - Voice Mail is available. You can turn it on/off from your phone or from our web site interface. Checking to see if there are any messages on your voicemail is free and can be done easily from your phone or online. Listening to your voice mail messages from your phone is billed at the cost of an outgoing call from the country you are in, except in the countries where we offer a
How does eSIM works?
Are there anyavailable for M2M SIM cards?M2M SIM cards provide billing of
What services are provided on M2M SIM Card?OneSimCard M2M SIM Card offers and SMS Service. Voice is not available. If you require Voice, please consider buying the & Roam SIM at www.OneSimCard.com
Will I be able to see the usage details for my M2M SIM card?
Yes, all usage details and charges are available in the My SIM Card menu of the customer account.
In addition, you can filter SIM cards using the following parameters:
What network coverage is offered on M2M SIM Card?OneSimCard M2M SIM work on major networks of the countries where it is being used.
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