Can I use OneSimCard service if my phone is locked?
Yes. There are a few options available if your phone is locked to the carrier that sold you the phone.
      http://www.onesimcard.com/international-cell-phones/
You can purchase a MI-FI device with aOneSimCard SIM card (Universal, Expedition or DataMax physical SIM card) at http://www.onesimcard.com/international-cell-phones/. The Mi-Fi device will provide your locked Android or iPhone with mobile data over Wi-Fi connection that you can use on your phone for Voice and Texts using SIM VOIP app, as well as data for web browsing, email, GPS navigation, etc.Does iPhone Hotspot work with OneSimCard?
Yes. All unlocked iPhones' Hotspot feature works with OneSimCard SIM.How do I make a call using OneSimCard global cell phone service?
To make a call:
With Europe & More, Univesal and eSIM World that do not use the callback to make a call, you will just get connected.
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With OneSimCard Plus SIM or Expedition (formerly Data & Roam) SIMs:
After pressing the TALK/SEND button you will see a variable message on the screen (for example 'Wait for call') which you can ignore and your phone will ring back in a few seconds. Answer this ring as you normally would answer any incoming call. Your call will then be connected.
If you are unsure about how to properly dial an international number, follow this link for detailed country by country dialing instructions.
For DataMax, and DataMax eSIM cards, you can place calls using our low cost OneSIM VoIP service. OneSim VoIP costs much less than traditional voice roaming.
How do I check my OneSimCard balance?
For Universal, Expedition, & eSIM World ONLY: Just dial 099 "Send" from your OneSimCard phone and in few minutes the balance will be displayed on the screen of your phone. Customers with iPhones can use OneSimCard Assist app to check balances and many other things.
You can always check your current balance by logging onto your OneSimCard account at www.onesimcard.com.
In which countries will the OneSimCard Europe & More work?
Armenia, Austria, Belgium, Bulgaria, Canada, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Hungary, Iceland, Ireland, Italy, Kazakhstan, Latvia, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Norway, Poland, Portugal, Romania, Russia, San Marino, Slovakia, Slovenia, Spain, Sweden, Switzerland, Ukraine, United Kingdom, USA and Vatican City
Can I use a OneSimCard phone to send an SMS message?
Of course you can! Simply send and receive SMS texts according to your phone's user manual or from the OneSimCard Menu. Receiving SMS is always free. Sending an SMS (text message) is $0.15 - $1.50 depending on the country.
SMS messages sent to a OneSimCard phone should always be sent to the main OneSimCard mobile number rather than to an optional Extra Number, with the exception of new SMS enabled numbers in USA, Canada and UK Mobile available since Jun 3rd, 2014. When replying from OneSimCard phone to the SMS received on USA or Canada SMS capable PEN using Europe & More sim or the Expedition SIM, the main number of the SIM that starts with 372 will be displayed on the text receiver phone. With the Universal SIM, you can select what caller ID will be shown on the SMS receiving party phone.
You can also send SMS messages from OneSim VOIP app at much lower rates.
You can also send a free SMS message to any OneSimCard customer from our web site or by sending email to [email protected], where 372XXXXXXXX is the OneSimCard primary mobile phone number. The maximum number of daily SMS sent to the SIM over email or web is 25.
Please bear in mind that message should be sent in English characters. In addition, it should not be longer than 160 characters including spaces.
These 2 options of sending SMS by email provide completely free way of communicating, as it is usually free for you to send the email and costs nothing for the OneSimCard customer to receive a text message.
I have a OneSimCard SIM and my phone will not register on a roaming network, what's wrong?
Sometimes when moving from the USA, Canada or Mexico to another country, the SIM card will need to be reset to properly register on a new country roaming network.
Will a OneSimCard international SIM card work with my mobile phone?
OneSimCard will work with almost any unlocked GSM tri-band or quad-band cell phone. A partial list of compatible cell phones that we have tested can be viewed here.
If you need to unlock the phone, we suggest contacting your carrier or phone manufacturer for unlocking information or services.
If your phone is not a quad-band phone, please make sure that the bands of your phone are those required in the country of your travel. You can look it up here.
If you are still unsure whether your cell phone is compatible, contact support or purchase an international cell phone and SIM card bundle from us, which all come preloaded with our international SIM card, $10 balance and OneSimCard Apps Installed.
Can I check my Voice Mail from a phone other than my OneSimCard phone?
Yes. You can access the Voice Mail from other phones.I just activated my SIM card and can't make a successful test call. What's wrong?
If you just activated your SIM card and can not make a test call by following the instructions in the user manual, you will likely just need to power off the phone and power it back on again. The phone should automatically re-register with one of our partner networks. Remember, if you answer the test call when it rings you will be charged for the call.© 2006-2024 Belmont Telecom Inc., DBA OneSimCard.com. All rights reserved