What is the cost of calling between two OneSim VoIP phones?
Calls between two OneSim VoIP phones are absolutely free.How do I make a call within the country I am currently located?
Can I pay with PayPal?
Yes, you can pay with a verified PayPal account only. When paying with PayPal you first deposit money into your 1SIM Money Fund. Once the money is there, you can make a purchase or set automatic recharge of you SIM card(s) or Extra Number(s). Due to high level of PayPal fraud lately we will require to upload the goverment issue picture ID for additional verification.Which phone number will be shown on the caller ID when I make a call using OneSim VoIP?
Your active OneSim VoIP Personal Extra Number (PEN) will be shown on the caller ID.I can make calls through OneSim VoIP. However incoming calls are going through my roaming SIM. What's wrong?
If your incoming calls are not being routed through the OneSim VoIP app then you are either not connected to Wi-Fi or the OneSim VoIP app is not active.How can I dial '+' on my phone when making call?
Note: You can always dial 00 instead of + when making outgoing calls. For example, to reach OneSimCard customer service in the USA you can just dial 001 617 3138888.Are there any additional roaming charges?
There are NO additional roaming charges. The rates you see listed on our Rates & Coverage page are the only rates you will be charged when making or receiving calls on your OneSimCard enabled cell phone.How do I order Discount Call, Text and Data plans?
You can order discount Call, Text and Data packages from your OneSimCard web account after you have received and activated your OneSimCard.
To order a discount package for your SIM card, follow these steps:
Future data plan activation:
Note: eSIM data plan activation may vary from regular SIM cards. Please follow directions on the account page.
To learn more about the availability of discount packages for different SIM cards and countries, please visit the Rates & Coverage page
Is there a nano-SIM version available for my iPhones or other phones?
Yes! Just select "nano size" or buy a 3-in-1 SIM that contains all 3 sim sizes during checkout.
Can I use Facetime and iMessage with eSIM?
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