We are here to help you get answers to your questions about OneSimCard phones and services.
How do I install my eSIM?
Before purchasing, please ensure you have verified that your device is unlocked and one of the supported devices. Installation is completed by using your phone to scan the QR code of the purchased eSIM. You may scan the QR code by displaying it on the computer screen, another device, or a printed copy. You can also "scan" the QR code without needing a second device using the QR code we emailed to you. You can see instructions for this here:
Install eSIM without a second device for iPhone instructions
Install eSIM without a second device for Android instructions
If you’ve already purchased OneSimCard eSIM, you can see full installation instructions and access your QR code from the Recharge menu in your online account. Make sure eSIM is selected in the Select SIM Card drop down menu.
If you have not purchased your eSIM yet, learn more about international eSIM here.
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